State Bank Of India [SBI] — incorrect annual surcharge for my credit card

Swaroop Chatterjee

from Bengaluru, Karnataka

Address:

Flat No 206, VMAKS Roselle, Ananthnagar Phase 2, Electronic City PO, Bengaluru - 560100, Bangalore, Karnataka, 560100

Hello team,

I have been using sbi gold card and my yearly cycle is from 11th jul'18 to 10th jul'19. My sbi gold card was expired on mar'19 and a new card sbi simply save was issued from mar'19. But in the jul'19 month statement, annual charges of rs 588 (Including taxes) was levied.

If you consider my yearly cycle from 11th jul'18 to 10th jul'19, i have already spent more than 2 lakhs which is more than rs 1 lakh for which the the surcharges are reversed.

Also, if you consider only my current card, the yearly cycle should be from 11th mar'19 to 10th mar'20.

It seems that i have been cheated and when i called the customer care, they were not ready to help.

Can you take this up and do the needful.

Thanks,
Swaroop

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Jul 12, 2019

Updated by Swaroop Chatterjee My Mobile No is [protected]

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Comments

Royal Foujji

from Chandigarh, Chandigarh

Extra fine charges on without any reason
Lots of time its happen with me
I want my hole refund back

Pavan Prez

from Mumbai, Maharashtra

Amazon refund of amount rs 1, 099 not received in my sbi account.
Reference number 518006.They said me to Called sbi customer care.

Your refund of rs.1, 099 has been processed successfully on[protected]. The amount should reflect in your account by 7/8/2019.

The authorization code (Refund reference number) for the transaction is 518006