State Bank Of India [SBI] — interest on sovereign gold bond non-payment by branch-forgery

Address:

147001

Purchased gold bond 28-oct-2016. Sbpsg[protected] vide application no. A/c payee cheque[protected] for rs 14, 78, 500/-. Branch till date has not issued us
1. Certificate of issue of gold bond
2. Non-payment of interest @ 2.75% in her account as assured to us at time of purchase for f. Y. 2016-17 & f. Y. 2017-18.
Please note that sufficient time at your branch level has elapsed to solve the above two matters. Written complaint also given, acknowledged by branch manager, copy attached below. They have not been shown any progress in the matter that has been initiated at branch level to solve our concern. This is severe breach of commitment and deficiency in service to us. This is causing us severe mental tension and harassment. Manager says "go and contact finance ministry" i am not responsible. Inefficient branch, incompetent manager to handle hni branch. It seems he is harassing customer as he wants to shift from this place.