State Bank Of India [SBI] — Irctc Loyalty account amount rs-2186/- blocked by sbi card department

Address:

B Block 2 Building 2nd Floor Tower B and 10th to 12th Floors (Tower C DLF Infinity Towers Tower 3 DLF Cyber City Gurugram Haryana 122002

This is with reference to my SBI Card no 4656 XXXX XXXX 6575 and IRCTC LOYALTI ACCOUNT NO [protected] I wish to share that due to non-completion of commitment of SBI Card department I was blocked the said card in few month ago and he has assured that your earned loyalty reward point will be open for future use for the amount of Rs-2186/- in which some points buoyed from other cards and added to IRCTC loyalty wallet but now I am great surprise the total said amounts have been blocked by IRCTC Loyalty account after that I was complained to IRCTC and they are informed me via email it has been blocked by SBI Card team instructed to them I have already informed to SBI Card team and his nodal officer but I am not getting any positive response from his side therefore request you to please take necessary action for either unblock my loyalty account or by reverse my balance rs-2186/- to my account so I could recover my losses.

With Regards
Suresh Kr. Jha