State Bank Of India [SBI] — issue of debit card on expiry of old one

Address:

Raigad, Maharashtra, 410206

I am government employee working in panvel, dist :raigad, maharashtra, having salary account with sbi at kamothe branch (Sbin0002271), a/c no. [protected]. The debit card issued at the time of account opening was expired on 30.10.2017. However, i was not alloted new debit card. Therefore, i have applied for new debit card by filling up required form after visiting branch. Later, i received sms, therein i was informed about dispatch of my new debit card through speed post on 23.11.2017. I was regularly tracking the delivery status of the card, however, it is noticed that the same has been returned unserved. However, speed post status shows delivery to panvel post office on 27.11.2017. It is worth to mention that at both the address, one which was mentioned in my sbi profile and other where i am currently residing, my family members were present on 27.11.2017.
Address-1
Flat no. F-502, nandanvan apartment,
Plot no. 09, sector-36, kamothe. 410209.
Current address
Flat no. 201, e-5, sector-18, new panvel. Dist: raigad.410206.

Later, in december first week, i have again visited branch and met lady branch manager and she asked me to apply afresh and assured for speedy delivery. However, till date, i have neither received any sms in respect of dispatch of card nor i received any intimation regarding card status.
As i have already conveyed to branch manager that this is a mental harassment done by the bank as the govt servent whose salary account is with your bank could not withdraw his own cash through atm in the period of these 2 months i. E nov-dec 2017. I have to suffer a huge embarrassment as i have to borrow money from friends. Further, i am physically handicapped person and residing at panvel which is 5 km away from my home branch kamothe. I am depressed, demotivated and angry with such unprofessional behaviour of bank. Kindly arrange speedy disposal of atm card, or i will be compelled to take legal action against the bank for the mental harrassment i have to suffer. Further, i will take the matter with human right commission and all india disabled employees organisaction if i will not receive my card within week. Lastly, i will close my account with sbi immediate after a week.
Regards,
Sunil shinde
Panvel.
[protected]