State Bank Of India [SBI] — it has been 3 months since the ppo no. [protected] is received but the pension is not yet started | |||
I Devilaben Mahendra Solanki widow of retired railway employee Mahendra D. Solanki from Vadodara Division. My husband expired on 10 December, 2017. I have completed all the requirements asked by the bank so that I can get his pension. I have received the PPO order on 3 June, 2018. Almost 3 months are completed since I have received the PPO No. but I am still not getting the pension. Even I am not getting any positive response from the bank. So please inquire about this matter so that I can get my pension. Please do needful and oblige. Thank you in advance. Was this information helpful? | |||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
2 Comments | |||
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I am been trying to reachn your akash nagar branch since one hour nobody is answering the call even though it is ringing the number provided by the web site is[protected] and another one provided by your staff over the toll free number is [protected] this number is not working. What is the matter
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This is to bring to your notice that, my Wife, Late.Mrs. Usha Nagaraj, passed away on 9/12/2018. She had a FD for around Rs. 500000, in Akash Nagar Branch, B. Narayanpura, KR Puram Hobli, Bangalore 560016.
I undersigned, Y.B. Nagaraj, visited the branch on 14/3/2019 and furnished the death certificate along with all the required documents and a letter for closure of the FD account. Since I was the nominee I was expecting the money to be transferred to my account. However I was surprised when the Manager said that the money is transferred to my deceased wife SB account in Metro Branch, Bangalore.
I fail to understand how this can be done even after furnishing the death certificate. There the nominee is my daughter, Miss Shruthi Nagaraj. On visiting to the Metro Branch the staff need a clarification on why the amount was transferred to SB account of deceased.
After discussing with metro branch staff, we reached out to Akash Nagar branch manager to understand why the amount was transferred to deceased SB Account, But the manager was unanswerable and negligent to respond to senior citizen.
I patiently waited for 6 weeks expecting she will transfer the amount but I never saw any transaction till date.
I visited Akash Nagar branch again, manager asked me to visit KG Road Branch along with a letter given by her saying to unfreeze the deceased account so the amount can be transferred back to FD account and then it can be transferred to the nominee account.
Knowing i am a senior citizen, branch manager expects me to roam around for the mistake committed by her.
I request you to get my amount transferred as soon as possible.
I undersigned, Y.B. Nagaraj, visited the branch on 14/3/2019 and furnished the death certificate along with all the required documents and a letter for closure of the FD account. Since I was the nominee I was expecting the money to be transferred to my account. However I was surprised when the Manager said that the money is transferred to my deceased wife SB account in Metro Branch, Bangalore.
I fail to understand how this can be done even after furnishing the death certificate. There the nominee is my daughter, Miss Shruthi Nagaraj. On visiting to the Metro Branch the staff need a clarification on why the amount was transferred to SB account of deceased.
After discussing with metro branch staff, we reached out to Akash Nagar branch manager to understand why the amount was transferred to deceased SB Account, But the manager was unanswerable and negligent to respond to senior citizen.
I patiently waited for 6 weeks expecting she will transfer the amount but I never saw any transaction till date.
I visited Akash Nagar branch again, manager asked me to visit KG Road Branch along with a letter given by her saying to unfreeze the deceased account so the amount can be transferred back to FD account and then it can be transferred to the nominee account.
Knowing i am a senior citizen, branch manager expects me to roam around for the mistake committed by her.
I request you to get my amount transferred as soon as possible.
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