[Resolved]  State Bank Of India [SBI] — money deducted from account and purchase of item failed

Today i bought pubg mobile uc worth ₹799. The amount was deducted but the purchase of the item failed. Why is money been deducted from the bank account when the purchase clearly fails? Answer this question within the next 1 hour. And the reference of mentioned purchase is ref#igahkrfqw6.
I would like a refund on this purchase. It has already been an hour after making the purchase and no messages or any information regarding refund has been recieved. The refund should be made at earliest possible time
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Nov 18, 2019
Complaint marked as Resolved 
Money refunded to bank account. I am not sure whether this website had anything to do with it because no notification was recieved. The money was refunded after 2 days of issuing the complaint! I have no clue as to whether this website helped or not! It will benefit users and every party involved if necessary updates are given to users
State Bank of India [SBI] customer support has been notified about the posted complaint.
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