State Bank Of India [SBI] — Money deducted from account but not received by merchant

Address:Allahabad, Uttar Pradesh, 211004
Website:www.sbi.co.in

I used sbi buddy wallet on 05th dec 2016 for my fee & amount deducted from my wallet n got this msg from sbi buddy too (Transaction successful! Rs. 755.75 has been paid to SBI MOPS for TID [protected]. Thank you for using State Bank Buddy.) But amount not received by merchant i paid them again from my other account. I launched complaints many time even mail sbi contact ceter but no refund till now. Kindly tell me what i do.
Whenever i called customer service they told me to contact directly on mail n in mail they ask always for compalint no. Where i have already told them the situations many times.

Viki Shukla
[protected]
[protected]@gmIl.com
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Jan 07, 2017
Gangadhar Bhagat's response
The
Manager
State Bank of India
State bank of india
Navin Mondha Nanded

I want to take cheque book. My account No-[protected] kindly give me new cheque book.

Thanks & Regards
Gangadhar Bhagat
Complaint comments 

Comments

The
Manager
State Bank of India
State bank of india
Navin Mondha Nanded

I want to take cheque book. My account No-[protected] kindly give me new cheque book.

Thanks & Regards
Gangadhar Bhagat

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