State Bank Of India [SBI] — money not reflect

Address:

247778

Hlo sir
State bank of india
Branch kerana

My friend send me money through amazon pay upi rs 300 but i am not received any money the transaction is successful from my friend side
When i call to amazon pay they say contact to your bank from our side transaction is successful but when i call to bank they say contact to amazon pay

Amazon pay also provide the reference id of transaction but sbi do not do anything

And dont reflect the money in my account

Amazon pay reference id from my friend side
Bank reference id :[protected]