State Bank Of India [SBI] — money was deducted from my mothers bank account without any transaction the details say, 'by debit card othpg paytm noida

Address:

police colony itanagar, Papum Pare, Arunachal Pradesh, 791111

Dear sir,
From my mothers account no-[protected] branch itanagar, arunachal pradesh from 25-01.2020 to 29-01.2020 total rs48800/- (Fourty-eight thousand and eight hundred) is debit without any knowledge and permission.. It was without made any otp and atm pin went to home branch also but didn't get any solution from them so kindly check and resolve the mater as soon as possible because she is in full depression.

Name : manoj biswas s/o parul biswas
Phone:- [protected]
E-mail:- [protected]@gmail.com