State Bank Of India [SBI] — my complaint - with sr no.[protected] and card - xxxx xxxx xxxx 6179

nirajsnrjha

from Pune, Maharashtra

Address:

New Delhi, Delhi, 110043

I raised request to block my card on dated 9th nov 18 and paid all due which was lying on my card and after settling all due on same day, even i paid excess amount of inr 466 on credit card as confirmed by your customer care team and after that, you people taken request to close my credit card.

Same can be verified/checked by your team from recording lines of same day i. E. 9th nov 18.

However, dated 11th nov you people pay back to me excess amount of inr 466 in my bank account and on same day sbi imposed inr 424 as late fine charges on my card?

What is the logic/sense in this?

If any due was lying on my card then why people taken request to close my card and also if any amount was pending on my card, then it should to be adjust from my excess paid amount on my card?

If i paid extra amount to sbi, then why sbi not adjusted this excess paid amount with due amount rather than pay back to customer and charging late fine charges?

And this late fine charges are getting accumulated, however i cleared all due and my card is in blocked stage?

I discussed with your customer care team for resolution, multiple times, yet issue not resolved.

Kindly put your attention to close this issue.
And revert of my persona mail id - [protected]@gmail.com
Mobile no. - [protected]

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Jan 29, 2019

Updated by nirajsnrjha raised request to block my card on dated 9th Nov 18 and paid all due which was lying on my CARD and after settling all due on same day, even I paid excess amount of INR 466 on credit card as confirmed by your customer care team and after that, you people taken request to close my credit card.

same can be verified/checked by your team from recording lines of same day i.e. 9th Nov 18.

However, dated 11th Nov you people pay back to me excess amount of INR 466 in my bank account and on same day SBI imposed INR 424 as late fine charges on my card ?

What is the logic/sense in this ?

If any due was lying on my card then why people taken request to close my card and also if any amount was pending on my card, then it should to be adjust from my excess paid amount on my card ?

If I paid extra amount to SBI, then why SBI not adjusted this excess paid amount with due amount rather than pay back to customer and charging late fine charges ?

And this late fine charges are getting accumulated, however I cleared all due and my card is in blocked stage?

I discussed with your customer care team for resolution, multiple times, yet issue not resolved.

Kindly put your attention to close this issue.
and revert of my persona mail id - [protected]@gmail.com
mobile no. - [protected]

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Comments

gmoorthy1992

from Chennai, Tamil Nadu

I was booking takal ticket on 21.01.2019 at pearl city express through transaction id [protected]. At the time of paying money through online amount of Rs.415 was deducted from my SB account. But ticket was not booked. Till now my amount of Rs.415 not refund. So kindly do needful for getting my money.

Alim Pasha

from Bengaluru, Karnataka

Hi sir/ madam

I have SBI credit card and in that name is mistake actually it's 'ALIM PASHA' But in that 'ALIM POSHA' So please change my card and give me correct one

Thank you

Badrilalgurjar

from Kota, Rajasthan

Bob atm khurana se 5000 case nhi mile

Badrilalgurjar's reply, Jan 24, 2019

Bob atm jhirana tonk se rs 5000 nhi mile or account se mines ho gye

P baruah

from Delhi, Delhi

Sir I have the honour to inform you that SBI main, Bazer br and Ongc colney failed to deposit cash money about three months, It show only transation failer, Hardware error . sorry etc, Sometime for one hour activated . Therefore New ATM machine will provide for Sivasagar branch. Thanks P Baruah [protected]