State Bank Of India [SBI] — my refund is not got to get. which was initiated by amazon

Address:Amazon, Amravati, Maharashtra, 445607

My name is Kartik and I had ordered product of RS.328 maverics portable stove in Amazon on 3/9/2019 and after I not get the product so i returned this order due to personal reason. And on 25/9/2019
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
#191019 and told me to fill charge dispute form but state bank of india Bank doesn't have such policy. So
please kindly respond to this complaint it's very urgent. I hope you will make my payment of rs.328 as soon as possible
Thanks you sir
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