State Bank Of India [SBI] — non settlement of funds transferred through imps | |||
Sir i have made an imps transaction for rs.50000/- on 21.09.2018 (From my account with central bank of india) to one of the current account with rajastan marudhara grameena bank, karavali in udaipur dist rajastan (Ifsc sbin0rrmrgb) and i got the msg transaction approved. Till today amount is not credited to party's account. I took up with our bank authorities who contacted their head office imps wing who inturn verified that amount is credit to state bank of india and lying there since grameena bank imps is not registered with them. Again approached central bank and in turn to their cbs team and imps team and they have obtained information from npci that said grameena bank nbin number of rmgb (8331) bank is not updated in their database with sbi due to which they have routed the transaction in trail mail to sbi and adviced to recall the funds from sbi. Again central bank impsvb have requested sbi vide their mail to [protected]@techmahindra.com and also requested sbi to reverse the same amount to central bank through cr adjustment mail dated 29.11.2018. Till today sbi have neither credited the amount to rmgb or reversed to central bank of india to credit back to my account. It is also informed that the said amount with sbi is credited to wrong beneficiery account [protected] instead of correct beneficiary account [protected] to whom it should be credited. My imps transaction ref no.[protected] transaction dt.21.09.2018 rs.50000/- kindly look into the matter and help in reversing the entry and get me back my money. Thanking you, Was this information helpful? | |||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
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