State Bank Of India [SBI] — not accepting 10 coins, towards the loan instalment at honda sattari goa. branch.

Address:403505

On sat 7/10/17, at sbi honda sattari goa branch 6191, my deposit for housing loan instalment was denaid by cashier stating that it was not from their branch. I was supposed to be deposite rs 3000/- in 500 notes, and 100 coins of rs 10. The cashier told he will not accept ₹10 coins, you have to deposit it where i am having my loan account. I request him to take it for my savings account, which is in same branch at honda, he told that it is only wednesday they are accepting the coin. I told branch manager in this regard but he also refuse to allow me the deposit. And written note on depositing slip that coins to be deposite only on wednesday.
Now i want to know is there any rule regarding this and why they have not displayed the same on counter. Normally this is happening every branch. Your staff is not ready to accept the coins especially ₹10. It will be very great full if senior look into matter seriously.
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information