State Bank Of India [SBI] — not getting pension timely through retired on superannuation

SHEIKH MOHAMED MUBARAK

from Morbi, Gujarat

Address:

Rajdhani Park, Ist floor, Darbargadh Road.Morvi.Gujarat, Morbi, Gujarat

I retired on superannuation on 31.1.2019 from Railway. My PPO NO.[protected] 29.1.2019. My complaint NO is [protected] dated 27.3.19 was replied that pension will be paid on next pension processing date. The next processing date 1.4.2019 gone and no pension is credited to my SBI Account No[protected].

As all my colleges retired with me having account is different banks had regularly obtained pension in the next month.

It is learnt that only SBI is not handling the pensioners within time. It is shameful on the part of SBI, when other Banks are able to provide service timely.
If nothing has been heard satisfactorily within 5 days, matter will be field in the Consumer forum. SBI Branch code 3828

SHEIKH M.M
Mob.[protected]

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Apr 06, 2019

Updated by SHEIKH MOHAMED MUBARAK Local SBI Bank code 3828 responded but they are depend on Gandhinagar-Gujarat H.O.
In the time where every transaction are achieved immediately, Where SBI is going.
On of customer of SBI told me that he received pension after lapse of 5 month, though retired on superannuation.
I retired on 31.1.2019 on superannuation, PPO NO [protected]. SBI A/C NO [protected], Bank code 3828 MORVI-Gujarat. Pension not credited till date.
The other Banks are credited in the next month without obtaining any documents, Why SBI not?
SHEIKH M.M
Mob [protected]