State Bank Of India [SBI] — not providing provisional home loan principal and interest certificate

State bank of india is not providing me the provisional home loan principal interest rebate certificate for the financial year 2020-21. Deduction of tax already done in april20 salary. I have taken loan to rebate principal and interset in the salary. Lic and other banks providing provisional certificate to their customers for deposition in our company to avoid tax deduction. Sample of lic is also showed to the bank.in limited salary it is not possible to paid you monthly installement in parallel to tax deduction. My company shows me the ruling by tax deptt for exemption submissions of proof. It is being requsted to you to direct the bank to provide the certificate as earliest as possible to avoid any miscommunication. I am attaching tax deptt ruling. The detail of mine is given below

Kamal kumar
Mob no-[protected]
[protected]@gmail.com
Adb branch sirsa
Loan ac no-[protected]