State Bank Of India [SBI] — payment not received bank arn reference no.:[protected]

Address:

Dantewada, Chhattisgarh, 494553

Respected sir As discussed FROM RED BUS, the refund for your ticket has been initiated from our end on 29th June 2018 to the mode of payment used by you for this transaction.
Basis the policy of your bank, the amount should reflect in your account within 7 business days.
Details of the transaction are given below:
Refunded Amount: Rs.5496.80/-
Bank ARN Reference no.:[protected]

i have not received payment till date