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[Resolved]  State Bank Of India [SBI] — policy not stopped after request

Address:Sagar, Madhya Pradesh, 470113
Website:sbilife. co. in

My mother mrs hemlata tomar opted a policy against home loan in july 2017 from sbi racpc 2 branch bhopal by mr. Vikas shukla, due ti unforseen reasons loan was withdrawn in august 2017 completely, but still premium of sbilife insurance was detected from my mother sacing account, which was stopped with help of local bank branch in december 2017. Even though policy was not commenced properly in starting, it has caused us rupees 7500 as premium of it, neither bank nor insurance branch guiding properly in this matter, causing loss of money said above.
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Feb 24, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Jan 13, 2019
Updated by Abhishek04singh year was July 2018 & December 2018
Verified Support
Jan 18, 2019
State Bank of India [SBI] Customer Care's response Dear Abhishek,

We have not received the requested details till date hence, as per our company policy, we are closing the loop here. In case you need our assistance or wish to re-initiate the conversation, then please mail us policyholder information along with a detailed complaint on our official email address - [protected]@sbilife.co.in.

Since details shared in this forum are protected and not visible to us due to security concerns. Once emailed to us then please inform us here along with policyholder's email address so that our team can trace her mail and connect with her for further assistance.

Thanks & Regards,
SBI Life Insurance - Customer Care
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Comments

I have deposited 9*2000 inCDM machine Thanisandra the mechanical as shown receipt Time out contact the CDM machine Branch of SBI Thanisandra.
They taken Request letter from my side about the A/c details of particular Branch of a/c no to deposit

Reply
Online payment of Rs 27030 from account number [protected], shyam nagar branch kanpur, was done on 31/12/2018 to Bharat kosh whose transaction number is[protected]. Amount was detected from account but transaction has been failed. Please refund the money to the account.

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