State Bank Of India (SBI) — Printer still not working after complaining thrice

Address:

Bareilly, Uttar Pradesh

I filed a complain against Rajendranagar branch, Bareilly (UP) of SBI, last week, that their printer was not working and because of that we the Customers are facing difficulty to update our passbook. The printer was not working since last 1 year and this is my Fourth complaint against that branch and still its not working. I got a call from that branch and the officer was talking very rudely with me that if i have any problem then i should talk to branch Manager and should not complain online. He promised me that the printer will be working after 2 days and now today after 8 days i visited, still the printer was not working and all the customers present there were saying that : SHAME ON YOU SBI. Its IFSC code is: SBIN0013266 SBI is no doubt best bank of India and only because of that i opened an account in SBI. It is the duty of the branch employees to inform higher authorities if something is going wrong. But no one is bothered, their printer is not working since a year and the ultimate bearer is we the customers. So i request Consumer Complaints to sort this issue as soon as possible or just provide a printer to Rajendranagar, Bareilly (UP) branch of SBI and teach its employees to how use the printer so that next time there is no as such issue. Thank you!! Atin Wadhwani Contact no: [protected]