[Resolved] State Bank Of India [SBI] — proposal amount not refunded. | |||
This was my bad/worse experience with sbi services. On 4 of jan 2019 i went to sbi bank and bank manager "goraul - branch" convinced me sbi life policy.. Proposal no-1kna778758 I agreed with his said and gave him cheque of 50k on that same day but when i came back home i got call from conformation team about my proposal. He explain me about this proposal policy. It was different then my acceptance so i dined on that same call for this proposal policy. Next day i went to branch and complain about it same and gave him application too. Bank manager said no need to worry amount will be refunded with for 15 working days. I waited for 15 working days and again went to branch for information, they said with-in this week it will be refunded, i waited again.. But at the end of week i called up customer care and they register complain and said you will get call from sbi life head office.. Complain no:[protected]. Yes i got call after 28 hour and he told me you have not initiated for payment so the payment is not cleared so i will process now but now it's been more then 4 days for that initiation and still payment is not made. So now this is my complain for the refund and also for that interest of 1 month which sbi life has held my fund with them. Because if we are late sbi made us pay fine and fee. Then why should't sbi pay compensation for delay in service tat. Was this information helpful? | |||
Mar 17, 2019 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Feb 06, 2019 State Bank of India [SBI] Customer Care's response Dear Customer, We acknowledge your concern. Our team will connect with you shortly for further discussion. Thanks & Regards, SBI Life Insurance - Customer Care Verified Support Feb 06, 2019 State Bank of India [SBI] Customer Care's response Dear Customer, We tried calling you multiple times on the recorded mobile number ending with 4254 however, we were unable to connect with you. Further, we would like to inform you that the amount has been refunded to your account. Thanks & Regards, SBI Life Insurance - Customer Care | |||
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