State Bank Of India [SBI] — rbi sr citizen saving scheme tenure with deliberately changed from 5 years to 3 years

Address:

500055

I am a bonafide customer of state bank of india, bhel rnd complex branch code006300 having saving bank account no [protected]
As per senior citizen savings scheme (Scss) of rbi government of india, the tenure of the scheme is 5 years,
I have opened the scss accounts at sbi (Branch code 006300 vide a/c no [protected] but sbi mentioned tenure 3 years by telling that rbi changed tenure periode from 5 year to 3 years which is not correct when i submitted complain to sbi customer care vide ticket no [protected] they rejected and mentioned that rectification as required could not be done this action of sbi is due to they with malafied intention did to harass a senior citizen with request that rbi should take prompt action on sbi for violation of rbi scheme