State Bank Of India [SBI] — refund amount issue

Address:

Krishan pura panipat, Panipat, Haryana, 132103

Refund amount from amezon are not found in my account... The amount transfer from amezon befor 10 days but these amount are not avaleble in my account.. Online shopping grom amezon i bought 2 shirts and returned these shirt that why 2refund amount from amezon are transfer but these amount are not procced in my bank account plz do something and return money in my account