State Bank Of India [SBI] — refund didn't credited

It's been ten days of my complaint but i didn't get money back yet. Please consider my complaint and help me in getting my money back in my account as soon as possible.
I complaint about jiophone on 27 november 19 and about another jiophone on 30 november 19.

I provided all information about both jiophone like
Order number and the transaction i'd of getting refund by amazon.
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