State Bank Of India [SBI] — refund from amazon india not credited in my account

Address:	Vadodara, Gujarat, 390023
Website:	www.amazon.in

I had ordered a product on Amazon on . Payment was done to Amazon at the time of Ordering(Order No. #[protected]. Now the delivery was cancelled and the refund was initiated from Amazon on 14/10/2018.The Payment was expected to credited in my SBI account on 25/10/2018. As per the Amazon records the amount has already been sent by them and the reference No. is 680540.
It has been almost 2 Months but i have still not recived the amount in my account also the customer care has not been able to help me. I have lodged a complaint in my bank for the same . The SBI Complaint number is [protected].