State Bank Of India [SBI] — Refund initiated by AMAZON but not received yet

I am Nibedita Das.I ordered 3 products in Amazon. The details are as follows-

1) ORDER ID :[protected] placed on 2 January 2021 of AMOUNT Rs 496, REFUND REFERENCE NUMBER is 932719

2) ORDER ID :[protected] placed on 28 December 2020 of AMOUNT Rs 430, REFUND REFERENCE NUMBER is 124847, Refund issued on 9 January 2021

3) ORDER ID :[protected] placed on 12 January 2021 of AMOUNT Rs 548, REFUND REFERENCE NUMBER is 989130, Refund issued on 22 January 2021

I have returned all the above 3 products and hence
Amazon have confirmed that they have already initiated the refund as well as given me the REFUND REFERENCE NUMBER (RRN) of the above 3 returned products.

But the refund amount of the above 3 products have not been deposited or reflected in my STATE BANK ACCOUNT yet. Hence, I have not received the refund amount yet after the initiation of refund from Amazon.

So, Kindly resolve the issue so that I can get the refund amount in my account as early as possible.

The snapshots of ORDER ID as well as confirmation mail of AMAZON regarding the REFUND REFERENCE NUMBER have been attached.
+8 photos
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information