[Resolved]  State Bank Of India [SBI] — Refund initiated by amazon.in but amount not credited

An amount of Rs 5797 was initiated by amazon on 12.11.2020
However may be due to some technical glitches, amount still not reflected in bank account.
Contacted bank customer care several times, but they didnot help.
Kindly see to this problem and do the requured steps in case transaction has faced some problem
Details as provided by Amazon.in,
Transaction Id :1112PpTnX76OTsoFO73Fm8C4e
Processor trace id : VSM[protected]
Return Reference No : 163830
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Nov 22, 2020
Complaint marked as Resolved 
Contacted the respective customer care. However strangely refused straightaway to help . Got some details from the web and filed a charge dispute which eventually solved my problem
State Bank of India [SBI] customer support has been notified about the posted complaint.
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