State Bank Of India [SBI] — Refund Inssiated by amazon but still not receive my Bank account

My name is shibumahato and I had ordered a product of RS.949 ptorn air buds in Amazon on 20 August 2021 of Purchase on amazon& I returned this order due to personal reason. And on 23august 2021 Amazon initiated the amount to my account but I still didn't get the money. Amazon sent this reference number[protected] and told me to fill charge dispute form but our nearest branch denied me Bank doesn't have such policy. So please kindly respond to this complaint it's very urgent. My account no is [protected].
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