State Bank Of India [SBI] — refund is initiated by amazon but not credited to account

rishushiats

from Lar, Uttar Pradesh

Address:

211008

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of 1249 rupees was successfully processed on 24 january 2019 to my account. This amount should have been credited to my sbi account by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with amazon and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to amazon's payment processor to locate the refund.

+2 photos

Was this information helpful?

No (0)

Yes (0)

State Bank of India [SBI] customer support has been notified about the posted complaint.

Related State Bank of India [SBI] reviews

View all 27854 State Bank of India [SBI] Reviews

Comments

dhiraj gite

from Pune, Maharashtra

I have done a UPI payment by using the SBI anywhere app. The money is debited from my account and also it showing transaction is successful. But money is not credited in beneficiary acc. I have raised dispute through app and also mailed to customer service on 22 January but there is no reply from them yet.
Ref no.[protected]

Fareed Ishaan

from Tehri, Uttarakhand

My name farid me ra a/c [protected] meri branch rudrapur sidcul branch hai
me bhan gaya tha but meri sunbai nahi hu whan ke meneger ko bat kare ka bhi tamij nahi hai mer aumt online transition feild hui hai jiska utr[protected] ten thusand ka hai dusra[protected]
tisra[protected] urgently mere paise mujhe refund karo plz