State Bank Of India [SBI] — refund not processed

Address:

Ramban, Jammu and Kashmir, 01998

Good evening sir,

This is to inform you that a refund of rs 6998.00 was processed by amazon on tuesday, 19 december, 2017 but i'm unable to see these funds in my account.

Refund reference number for the transaction is:770745

I've visited sbi bank branch and contacted bank customer service to file charge dispute but they are denying to help me.

Kindly look into the case and get it resolved at the earliest.

Warmest regards,
Tanveer ahmed naik