State Bank Of India [SBI] — refund not processed from amazon

Address:

Chandrapur, Maharashtra, 07172

The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund not processed"

Dear sir / madam

Refund from amazon for amount rs 2999.00 has been processed on 10 march 2019. Refund refrence code for the refund is IGAFPBBHM2 The refund is not credited in my account till now. Conversation with amazon regarding this from my gmail account is attached. This amount is a part of my debit card transaction reference "debit card sbipg pu[protected]amazon mumbai" of amount rs. 2999/-. Remaining amount has been settled.

Please see a pending refund and follow the path back to amazon payment processor to locate the refund under charge dispute as 'refund not processed'.

I have also filed a complaint with sbi (Cms) with ticket no. [protected]

My account no. Is [protected]

Branch: sbin0003078

Mail id registered with bank: [protected]@gmail

Mobile: [protected]

I would like to request your goodself to look into the matter and resolve the issue on priority

Regards
Owais khan