State Bank Of India [SBI] — refund not reflecting in my account after the refund was initiated

My name is anupam kumar and i had ordered a product of rs 7999.00 all new kindle (10th gen), 6 in amazon on 08-jan-2020
I returned this order due to personal reason. And on 12-jan-2020 amazon initiated the amount to my card but i still didn't get the money. Amazon sent this reference number # 357162 and told me to fill charge dispute form but sbi bank's costumer's care was not able to solve my problem. Amazon asked us to quote the reference number to bank customer care but they were not able to help out.
So please kindly respond to this complaint it's very urgent. My account number is [protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27853
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information