[Resolved]  State Bank Of India [SBI] — refund not reflecting in my bank account, but amazon has refunded the amount and they have also provided me the transaction reference number.

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund not processed"

Dear sir,

A refund of rupees 198 was successfully processed on 27 feb 2018 to my account by amazon. This amount should have been credited to my sbi account by now but i have not received the refund till now.
My account no. Is [protected]

I have called the state bank of india service and give them refund reference number "igaczpkbz7" but nobody resolved the problem. No action is been taken.

I have confirmed with amazon they have successfully processed the refund
Requesting you to please look into this matter and help me in getting my refund. It will be very helpful from your end

Regards