State Bank Of India [SBI] — refund reference no[protected]

Address:

797001

I bought a jacket from Myntra but since it was not delivered to me I ask Myntra to refund me and Myntra send me with a refund reference number [protected] but stil i didn’t get my refund . It’s been more than two months and stil SBI is not processing my refund . Never though I would have to wait this much long to get a refund initiated . Please help