State Bank Of India [SBI] — Regarding bill payment complaint

Address:

New Delhi, Delhi, 110059

Hello,

My name is Rishi deo Kumar, I have an account in SBI bank with account number is [protected].
I have face some problem from last week, acutely On 05 feb I transferred Rs 13395 to my indusind bank credit card but untill I don't get amount in my credit card. For payment I use SBI anywhere personal anorid app.after payment done I got a SMS is "Credit Card transfer to rishi for Rs. 13395.00 completed successfully.TID: UV00005586".
In this rishi is called for my credit card become I save/add my credit card in my SBI account with name of rishi.
For this regarding I call to sbi customer care but they not issue my complaint, they said you not give me valid reference number, but I don't get any reference number, I get only TID no which I given above.
So kindly please help me what I do.

Your thankfully
Rishi deo Kumar
Mobile : [protected]