State Bank Of India (SBI) — Regarding issuing of New ATM card

Address:	Basti, Uttar Pradesh
Website:	sbi.co.in

Dear Sir, I(AVinash Pal) have a saving account having account no [protected] in Court Area Branch basti, UP. I lost my ATM card on Jul 17, 2015 then i requested to block it with ticket no[protected]. After i applied for new ATM card at the branch with a written application. On 31st of august visited to branch then manager told me that due to incomplete KYC no ATM card is issued. I submitted KYC on the same day. On 5th of Sep i got a message that New ATM card has been dispatched at home address on 3rd of Sep. Till the 16th sep i did not received My ATM card then again I visited to Branch then they told me that no ATM card is issued for me then i checked ATM pin register where my name with account no. was listed then i asked to manager but he did not provide me any satisfactory answer and i returned. Next day again i visited to branch and contacted to the officer whom i was submitted application for the issuing of atm. Then he told me that due to Zero balance ATM is not issued.Then i deposited 500 to account and again applied for the same. Now till the 23 sep i did not received any message regarding the ATM. then i called to SBI customer care they told that ATM has been dispatched to home address on 18th sep and given me speed post no EB[protected]IN. when i traced this no to INDIAPOSt the found that there is no such tracking no. I got so frusteated and its urgent to get my new card beacuse im facing too many problems without ATM. So plz resolve it. Thanks