[Resolved]  State Bank Of India [SBI] — registered mobile number update problem for my platinum debit mastercard otps

Address:New Delhi, Delhi, 110058

I have changed my registered mobile number in sbi online and it has been updated sucesfully but the problem is that otps for my platinum debit mastercard are being sent to my old registered mobile number with sbi. So i need to update that as well. Please help me asap because i am been stuck in this problem since a long time. As i have also registered a request for mobile number update in my home branch
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Apr 20, 2018
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Mar 20, 2018
State Bank of India [SBI] Customer Care's response
Dear Customer, For banking related queries/feedbacks, please contact SBI Branch. You can get in touch with them through their Twitter handle @TheOfficialSBI or their website https://bank.sbi
Mar 21, 2018
Updated by Himank Dang
I have already updated my mobile number through internet banking and it has successfully been updated but i am still receiving OTPs for my debit card payment on my old mobile number. I have registered a complaint 2 times but no use.
Please help me out with it as soon as possible as it has been a long time struggling.
Complaint comments 

Comments

Dear CPP Team

I am a sbi credit card holder. I accepted the cpp plan initially but now I am not interested in that. So i request you to please cancel my cpp protection and deactivate if already activated and please credit my amount As soon As Possible.

Regards,
K. Shirisha
kancharla.[protected]@gmail.com
CPP Group India Customer Care's response, May 17, 2018
Dear Customer,

This communication is with reference to our discussion on 16/05/2018 for your membership IA3758938.

We hope that your query related to CPP has been successfully resolved. Please feel free to contact us on our 24 hour helpline numbers – 1800 419 4000 (toll-free) or 6000 4000 (please prefix city STD code) for any further assistance.

Assuring you of our best services at all times.

Regards,
CPP Team
Sir
In my sbi account, there us showing a lein amount.and my available balance us zero.
i don't have any idea about the lein amount
plz help me with this problem..i can't go to my home branch ...i am somewhere else

plz solve my problem
Thanku
Mousam

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