[Resolved] State Bank Of India [SBI] — request to refund wrong transaction of rs.5000/=from my sbi account.

kaley singh

from Mumbai, Maharashtra

Address:

A-1401, RG Residency,Sector-120,,noida, Gautam Buddh Nagar, Uttar Pradesh, 201301

Sir,
It is to intimate that on 4.11.2019 at 5.57 pm, transaction of rs.5000/= wrongly has been through phonepe from my sbi account no.[protected].
Vide utr:[protected].
In this regard i contacted to customer care sbi but they refused to help me. Sbi customer care said that contact phonepe.
It is matter of transaction from sbi bank so i visited the sbi branch sector 61, noida but branch said that we deal n take care the transactions which are done by our system not phonepe system.
Details of transaction is enclosed herewith for reference.
It is requested that action may be initiated with concerned to get refund my hard money.
Thanks n regards,
Kaley singh
[protected]
A-1401, rg residency,
Sector 120, noida.

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Nov 13, 2019

Complaint marked as Resolved

Sir, It is to remind that yet no action has been taken by sbi bank.to get refund Rs.5000/-. Kindly issue instructions to bank to take immediate action. Regards, kaley singh

State Bank of India [SBI] customer support has been notified about the posted complaint.

Nov 18, 2019

Updated by kaley singh Sir,
It is to remind you that I have registered complaint on 5.11.2019 and matter was also reminded on 13.11.2019 but yet no action has been taken by sbi bank.to get refund Rs.5000/-.
Kindly issue instructions to bank to take immediate action.
Regards,
kaley singh