State Bank Of India [SBI] — sbi credit card - credit card settlement - mental harassment - threatening calls and visits to family

Address:Thane, Maharashtra, 400612

Respected sir/madam,

I'm writing this mail regarding my credit card outstanding. My credit card ending 7933 is having total outstanding of rs.59, 708 however the card limit is rs.50, 000/-.

This is to inform that me and my family has been fallen under a very hard financial situation in recent time due to some crisis. And in addition i lost my job as a result i'm unemployed since more than 11 months now. As a only earning member my family is surviving on the very edge basis.

I want settlement, as i can pay around 30% of the outstanding as i'm not in the position to pay full.
I suggested the recovery team also on the same.

However the field collection team and one of the lady from recovery department using very abusive language by calling and coming at my residence address. And they are threating us that they will ask and pressurized my neighbours to collect the money from them which is very unethical practice. They are threating the ladies in my house in my absence. Because of privacy i cannot write her name and number on this forum. However i'm having all recordings of the same. Because of them my family has been mentally disturbed and may file fir to police station by taking legal action. Just because my family is in hard situation they are not taking any legal action. However it doesn't mean they will not do same.

I'm requesting to please do one time settlement of the same as i cannot afford more than 30% amount of the outstanding.

If you're ready for settlement then i'll be able to do same by borrowing some fund from my friends or relatives in week time. Kindly let me know.

Thanks,
Akshay p
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 29, 2018
Updated by Akshayp92
Dear Sir/Madam,

Still I'm getting harrassment from the SBI Mumbai branch. They are harrassing over the phone to my family. Just because of them they are mentally disturbed and planning to take a action against the same.
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