State Bank Of India [SBI] — SBI Credit Card - stubborn and adamant

Hi,

I had asked for the Card Account Flip from Yatra Card to Simply Save. T

hey did so without mentioning that my points would expire.

They only told me that the points wont be carried forward to the new card. I emailed Customer Care but they are very adamant an are not willing to give my points back. I also requested for VISA Card version and even this they are not able to give in spite of me ready to pay the card replacement fee.

I ma very dissatisfied with their reponse and service.

I owned a card ending 2141 and they need to give me back Rs, 500 which they have not done for over 13 years now!.

Please ask them to give me all these things.

Thanks
Chackravarthi