[Resolved] State Bank Of India [SBI] — sbi credit cards threatening calls from recover agents | |
Due to having an issue with the payment I contacted the bank and asked to cancel the transaction which was not done by me in the past 2017, but it wasn't stopped so I denied to make the payment as I did not do it. Later on, the interest was charged to me of 15000 whereas the credit limit of the card was 10000. Including the fraud charge and interest, now they are asking me to do 23000 for which I denied. I asked for the settlement in instalment at 10000 INR for 3 months, but they refused and asked to pay me in full which I couldn't. Even though it was not my fault, I was ready for the settlement but they started abusing me and contacted at My Work abusing to the Girls/Ladies works in HR team as well as HR manager. They approximately called around 80 times in 4 days which is humiliating. I again received a call from [protected] & [protected] started abusing and asked the HR team to terminate me, and the company did so. Now, again, they are contacting after 3 months abusing over the call for the payment. I had to go to a different company at half of the salary than what I was getting paid in the previous organisation. They keep adding interest and wish to pay me everything which I never used. I need help in this to get this done or else I might have to go to Court for the same on SBI as only they are sharing the information of the customers to the Recovery agents and allowing them to speak the abusive language. I had the card of ICICI, and they helped me to clear the dues in instalments Was this information helpful? | |
Dec 2, 2019 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Oct 25, 2019 State Bank of India [SBI] Customer Care's response Dear Amit, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 221128 in your mail to enable us to address your concern on priority.
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