State Bank Of India [SBI] — sbi fastag and poor customer service

Address:

180003

I am using sbi fastag
I want to put my complaint for bann toll plaza jammu for debit of double and excess toll on dated 26-12-19

As per rule if i came back within 24 hour why toll is collected twice with full amount

Ie 135 twice inr 270 charged instead of inr 200

Kindly see to it and get reversed my extra money deducted..

I had also put complaint for charge back plz provide status.

Even talking to customer care executive i feel cheated as he is denied to provide any complaint status and number.

Screen shot attached for your reference.

Details are as below

Name - niranjan kour

Fasttag mobile no. - [protected]

Regards

Jitender