State Bank Of India [SBI] — submission of delivery order of my vehicle to the dealer and disbursal of loan without delivery of vehicle | |||
I booked all new santro (Asta, polar white) on 22 october. Dealer name is libra hyundai, gobindpur road, dhanbad, jharkhand. I got call from the dealer to submit the paper required for processing of loan. I had submit the required documents. After approval of loan of rs. 2 lakh, delivery order was directly given to the dealer from the bank (Sbi, hirapur branch, dhanbad) instead of me. The dealer presented the do letter to bank for payment. Subsequently, rs. 2 lakh was disbursed from my account on 29 october. Loan a/c number is [protected]. On 01 november the dealer informed me that they are unable to deliver the vehicle in november and i have to wait for one month or more. Now i am paying interest on loan of the vehicle for which i am not owner as the vehicle is not deliver to me. Kindly do the needful and strict action may kindly be taken for this unprofessional and harassing approach of the bank staff. Thanking you, Was this information helpful? | |||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
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