State Bank Of India [SBI] — the initiated amount is not refunded by sbi in my card/account its almost 2 months.

Afsaar17

Address:

12/20, 3rd floor, opposite khanna property, Old Rajendar Nagar, New Delhi, Delhi, 744101

My name is mohd rasheed ahmed and i had ordered sweatshirt hoody type of 849₹ us polo assn. Men's cotton sweatshirts in amazon on 15th december 2019 and i returned this on19th december 2019. I returned this order due to personal reason. And on 18th december 2019 amazon initiated the amount to my card but i still didn't get the money its all around almost 2 months. Amazon sent this reference number
[protected] and told me to fill charge dispute form but sbi bank doesn't have such policy, if they have it doesn't work and help me so much as i tried in there sbi sites also. So
Please kindly respond to this complaint it's very urgent. My card number is [protected] with account number of sbi is [protected].
Thanks you sir

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 21, 2020

Updated by Afsaar17 What will be the further step when will they resolve my problem. I need my money back why these bank are playing with their customer?

Feb 23, 2020

Updated by Afsaar17 When did the sbi will finally solve this problem?