State Bank Of India [SBI] — Threatening and harassment calls from recovery agent

Address:

New Delhi, Delhi, 110008

Hi,
I am getting harassment and threating call from sbi credit cards recovery agent named naveen/nikhil through his no. [protected], [protected], from last month, he is calling to my neighbours at my hometown and asking them to call my parents regarding my credit card debt. when they gave my brother's numbers to him, he called him and threated that he will tell my neighbous and every know of our family about my debt. he harassed my brother calling him that seat on road and start begging to clear credit card debt. my brother gave my no. to him and confrence call with him he stated that you and your family don't have "aukat" to pay the card debt to bank. i told him that its my debt not my family's so why he is calling there, he said either pay the all amount today or start counting reverse and your counting began now. after this incident i did pay 20000 by cheque as i land the money from a person on high intersent and i also said him that i had loss in my business which i started and trying to recover my money from my clients. i promised him that i will try to clear as much amount in november month once i will get the money from them. he started calling me from 2nd november to pay the amount, i told him that i am trying to manage and will contact you soon as i have your number on my phone. on 9 november he called me and ask about the money, i told him that i am out city once i will reach there i will confirm about that. on 10th november he called me and i told him that i am going to collect some money with my client once i will get i will give you the amount or pdc. he said give me the pdc in evening for assurance of payment. i agreed and ready to give pdc to field officer in evening, when field office confirm the location to collect the pdc. i told him that i am unable to give the pdc as i am going out of city due to a medical evergency in my family. he called back to naveen/ nikhil about this and then the agent called me and threaten me to pay the amount today otherwise he will see look on me. i told him that i will pay once i will come back to city within 1 or 2 days, but he start harrasing me. i have all this conversation recorded on my phone as proof. i am willing to pay all debt but need some time to recover my own fund from my clients.