Stayzilla Complaints & Reviews

This is a fake website. They cheat you and will take all your money. I regret I book my resort with them. I have booked resort and cancelled it before it was confirmed to me. But till now I haven't got money or any response from them. Every time I call and they say that account department is busy and we will revert. No one has also reply to my email. I will update my reviews on social media as well. They have eaten up my money.
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My self nitesh shelar Incident on 2nd Sep'15 complaint for Stayzilla.com Hotel Frontline [protected] Booking ID :[protected][protected] I had booked hotel in patna (Bihar) through stayzilla.com and payment already done. now today morning i went to hotel frontline residency which is suggested and booked by stayzilla.com it's not comfortable and not as per my requirement hence i am not checkin this hotel and left out. then i called...

I booked a hotel room at matheran thru stayzilla on 5th Aug for 15th Aug 2015. I paid the amount as per the listing on Stayzilla.com. But on 14th Aug around 4pm their customer support guy called and told that no rooms are available in that hotel and now hotel is accepting booking only for min 2 night stay. He offered me room in another hotel which is far away from the hotel where I made my booking. When I insisted on honouring my original...

I had made a reservation with this fraud company checking it online that the room is available at hotel Cidade Daman for 15th August and check out 16th August,

Their website showed that the hotel is available on that particular day and they charged me 30% of the amount i.e. 7722 for 6 rooms showing that the hotel is available.

After taking the money which they said was only a block on the card and once the reservation...

I had made a booking in Stayzilla on 30th July for a trip I wanted to make on 7th Aug. After few repeated calls, I finally got the booking confirmed. Following is the details: Order - id:[protected][protected] Due to a very serious medical emergency in my home, I am not able to make this trip. I called Stayzilla on 5th Aug, and they told me that they will be able to cancel the booking, or modify the booking date with the hotel. Today,...

We booked 02 rooms for 02 nights from Stayzilla for Kasuali - Himanchal Pradesh on 18th June' 15 for dated 19th & 20th June' 15 and got the confirmation over an email along with the phone call from the Stayzilla that booking is confirmed. Hotel Name - Hemkunt Hotel - Kasuali We were on the way on 18th June' 15 to our destination - Kasuali [HP] & suddenly got a call from Stayzilla that our booking was not confirmed. Inspite of making...

I booked two hotel through stayzilla. One in coorg and another in Udupi in the month of March. For the ORDER-ID:[protected][protected] : Hotel Hill View, Coorg : I paid the amount 315 during the booking . Some one from stayzilla told me that I have to pay full amount in the hotel and they will refund me my full amoint i.e. 315 but I receive only 209 i have to get my rest of amount : Rs. 106. The same case for the below order ID also. ORDER-ID:...

i had booked one room through stayzilla in Hotel sheela at nainital and give me a booking id.[protected][protected]_TR1, your executive call me for hotel confirmation and request me for full payment of total booking amount ( 605 already paid+ 2419 balance), i agreed and request him that pls sent me a email for Bal amount, account detail and hotel confirmation so that we can pay this amount,
we are follow up daily through mail &...

order number[protected][protected]_TR1 i have booked hotel with Stayzilla.com also paid 20% booking amount for 2 days, but checkout time hotel manager asked me more amount than booking total cost, i have also called to Stayzilla.com but there don't know about my booking, very disappointed costumer service, finally i have paid extra amount of 2 days, also they not adjusted my advance payment after few days As per your tele conversation...

I had done my hotel bookings for kerala trip through Stayzilla, the order id is[protected][protected] for Aranyaka resorts in Munnar. Due to some unfortunate reasons I had to cancel my bookings. The cancellation request was placed through stayzilla website on 12th January'2015, 8 days ahead of hotel Check-in date: 20/01/2015. Then there were several telephonic conversations for request of refund after cancellation of booking but the response...

Stayzilla Order no[protected][protected] for Hotel MCM Towers-Rameswaram. This is my order id, I had made full payment of 2444 INR. The check in date and time was 21st jan 7 am and checkout date time was 22nd jan 8pm. I did not even stay for 2 complete days (48 hrs), but still I had to pay for 2 days. This was already communicated with Stayzilla before booking and before paying the full amount, and they re-assured everytime that its alright....

Horrible Experience: Hello Guys, I just came back my 10 Days Tour from Kerala. Used Stayzilla.com for all Bookings. I Read this reviews before Booking than only tries them as Booking.com was not having much Options. First of all for New comers i would like to tell you there process. You Select Hotel from Website . Make Payment (PLZ DONT PAY FULL AMOUNT TO SAVE YOURSELF FROM HARASSMENT ) PAY the minimum amount 10% etc. Once you...

Hi, I have booked a hotel from www.stayzilla.com on 1st Oct 2014 as against the hotel mentioned in their website through online payment from there payment partner CCAVENUE. As it was very peak season, that hotel was actually booked completely well before. But these STAYZILLA people displayed it as that hotel is available for booking. As soon as I done the payment, that hotel got vanished from the list saying, that hotel is completely...

I booked one heotel at Udupi, [protected][protected] Udupi Hotel Summer Park 2/10/2014 (dd/mm/yyyy) Confirmed [protected]:49:00 When i reached hotel at 8 Pm, i got message from Hotel person that, StayZilla cancel my booking Stayzilla gave me lot of patin at night 8 PM with my old age parent and Kid....

I booked one room in Star Beach Resort, Goa through Stayzilla (Order Id[protected][protected]) for 17th-19th August, 2014. I paid 1552+100 in two installments for that to StayZilla and StayZilla sent me the confirmation for the booking. I have that confirmation now. Then when I reached the hotel, the hotel said that the booking is not confirmed because they have not received any amount. I talked to StayZilla. The Hotel manager also talked...

I made a hotel booking by order no[protected][protected] on dt 26.05.2014.Full payment of Rs 420/- made through internet banking. Transaction was sucessfull.Booking not confirmed by the hotel hence i requested for the refund.They told that the refund is under process but till today refund not reflected in my account....

I made 3 bookings for my Kerala tour in Dec 13. Staff quality is very bad. very poor communication skills. they do not understand anything about the hotel industry. no knowledge about the hotels. if you make any query they are not able to handle it. Hotels don't listen to these guys. I made a complaint about my worst experience with Grandeur house Boats but they do not respond at all. Even Chief Executive is in deep slumber and do not bother...

Dear Sir/Madam, I have booked 2 rooms in Thekkady, Kerala through Stayzilla.com 20 days before the check-in date. I have cancelled the hotel room booking 7 days before the check-in date but they did not refund even a single rupee. I have given their cancellation policy below. As per the cancellation policy, they should refund the amount after deducting 15%. When I requested to refund my money, they changed their cancellation policy...

Its a fraud website.

We have booked 5 rooms and paid 100% in advance and got a confirmation. When we reached the hotel it was told that there was no booking, when we called the executive told he will call back in 5 minutes but no call. We were trying to call back but they were not answering.

Entire day got wasted, the hotel manager managed to arrange 5 rooms in a nearby hotel but nowhere close to the booked one....

Dear Sir/Madam,

I booked a hotel room through www.stayzilla.com for Goa.
they mentioned their own cancellation.

1) A cancellation penalty of 5% of the booking amount will be levied by Stayzilla.com on all cancellations post confirmation.
2) If you cancel the booking with less than 48 hours left to checkin and 24 hours before checkin, one night's room rate will be charged in addition to the...