[Resolved]  Sundirect — money is deducted from my account

Address:364, Soosaiyapar Kovil Street, Pottuvachavadi, Kandithampattu (Po),Thanjavur-614904, Thanjavur, Tamil Nadu

I recharged my sun direct account no: [protected] on 11.07.2019 through gpay upi transaction. The amount is detected from my account (Standard chartered) and paid successfully.
But the amount is not credited to sun direct or reverted back to my bank account till now.

Amount : rs 1229
Upi transaction id :[protected]
To : citrus solutions pvt ltd
[protected]@axisbank
From :j alexander ([protected]@canarabank)
Google transaction id: cicagkcauuu1
Phone no :[protected]
Please do necessary action to get my sun direct account...
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Aug 17, 2019
Complaint marked as Resolved 
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2019
Sun Direct Customer Care's response
Dear sir

We regret the inconvenience. Please let us know your smart card number or your mobile number and we will have our customer care representative to contact you on the same.

Regards
Sun Direct Team
Complaint comments 

Comments

Sun dth recharge success but not credit money my account Rs 125 please help them
I am Shankar T G I have recharged on sun direct.on recharge DPO1 Kannada 3 month pack rs 590 but not recharged on sun direct .The amount is credet to citrus solutions limited .So Ihave already recharged o sun direct .Please give me the credited amount 590 .
Thank you

Shankar T G Shankar's reply, Jul 22, 2019
To credeted amount 590 on citrus solutions limited on sun direct recharge but not recharged on sun direct ...
Please please please give me the amount

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