Sunrise Hyundai — booking amount deduction

Address:

Mother dairy laxmi nagar, New Delhi, Delhi

Sunrise hyundai mother dairy branch delhi. Guys don't go to any branch of sunrise hyundai. I got worst experience. People working there are big fraud, thieves actually.
Better you opt for koncept hyundai.

Mrs vinita and mr rakesh negi both are confused actually in sunrise hyundai mother dairy branch.
Don't see just dial reviews as those are absolutely wrong.
Firstly they will call you in their showroom with false commitments then they will start conversation with sorry.

They called me after we had conversation. Mr negi told me that my old car will be valued at 155000 with exchange bonus after i send all documents of my old car. Then when i reached after such busy schedule and horrible traffic. He said oh sir i thought you are 1st owner, you cannot get exchange bonus actually. And car will be valued at 80-90k. I felt shocked and was angry also. Then he suggested me, we can arrange a deal for you from outside. One of his known dealer. From where he gets commission actually.
Dealers name was mr ankur.
He told me final price - 1.1l
Again i shocked what's going on.
These people seriously.
Then after long discussion, i thought i should book this car which was bs4 may 2019 not confirmed month. As these days discount was good.
I booked grand i10 grey bs4 2019 with 5000 rs and told them i will take time of this month to buy car as i have to sell my old car and will take loan by bank.
They asked me documents to apply for loan as they get commission for that too.
I told them i will apply directly to the bank. I returned back to home.
I booked car on 3rd feb 2020, they started giving pressure to me to buy car from 13 feb to 18 feb continuously.
On 18th when i told them i applied for a loan, i don't need loan from your bankers due to high interest. They warned me to cancel my booking if i don't buy it till 22nd feb, company told them to refund customer's money if they are unable to buy it on schedule it. (Which was actually scheduled by mr rakesh negi)
So after 22nd feb i couldn't buy my car.
They might have cancelled booking.
Then i started searching fastly and i found koncept hyundai.
Three branches - kailash colony, green park and okhla.

I got a pretty good deal with koncept hyundai green park. I got my old car value with exchange bonus and new car value with good discount even with december model bs4 grand i10 magna titan grey. I bought my new car on 27th or 28th feb with few work, get it done from koncept free if cost.

I would definitely suggest buyers better opt for koncept hyundai.
Now i called mrs vinita and asked my booking amount back. Both vinita and rajesh had conversation and told me to send a mail of cancellation and your money will be refunded within 20 days then said within a week. They told 3000 will be deducted due to cancellation.
I told them you send mail to the management. As i didn't cancel my car, you did any way, why should i face loss.
Dear customers if you need any help call me @ [protected] to know more.
I want booking amount back given to them during booking due to their false commitments and damaged knowledge.