Sunrise Sports India Complaints & Reviews

Address: Mumbai City, Maharashtra

Hi, I purchased Yonex Gr 303 racquets in Aug 2014 through Snapdeal. I was surprised to see that within 4 months, the racquets's net has broken! My usage is very normal without any heavy duty play. I play with my 12 yr old son only. This is the first time, I've had this kind of experience on badminton racquets. I wrote on your facebook page as well but got no response. Can you look into the issue and advise accordingly? P.S. - attaching photograph of the racquet Regards Amit Bansal [protected]

Aug 14, 2020

Complaint marked as Resolved

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Narinder Padhwal

from New Delhi, Delhi

Nov 4, 2018

Hi, I purchased Yonex Carbonex 7000 EX Racquet on 7th Oct'2018 at Market. I was surprised to see that within one month, the racquet has broken! My usage is very normal without any heavy duty play. This is the first time, I've had this kind of experience on badminton racquets. Can you look into the issue and advise accordingly?
Attaching photograph of the racquet.

Regards
Narinder Singh
Mob-[protected]

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Address: Ernakulam, Kerala

Sir It has been just 2 months since I purchased the badminton shoes from Track store kothamangalam and sole of the right shoe has started detaching. I played only few games with this. I am a regular customer of Yonex products and it is the first time i am experienced this complaint. I have attached the copies, please do the needfull as soon as possible. Thanks Sree

Aug 14, 2020

Complaint marked as Resolved

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Address: Chennai, Tamil Nadu

I have bought yonex badminton racquet voltric tour 88, i fell that racquet is fake one.i bought that racquet from chennai sports shop.the ID which in the shaft 5058880 and another ID 2102421D.can please this is orijinal racquet.i bought the racquet rs 5350.please clear my dought.

customer support has been notified about the posted complaint.

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Address: Kanchipuram, Tamil Nadu

I GOT A YONEX VOTRIC9 RACQUET FOR RS.3850 @ "KING FOOTWEAR AND SPORTS" ON 18/6/2014.THIS IS MY 3RD YONEX RACQUET OF DIFFERENT SERIES.I DOUBTED THIS PRODUCT TO BE DEFECTIVE DUE TO SHOULDER PAIN, BAD PLAY AND THE WHOLE PAINT OF THE RACQUET PEELED AWAY WHICH I DIDN'T EXPERIENCED IN MY OTHER TWO OLD RACQUETS. I COMPLAINTED THIS TO SAME SHOPKEEPER ON 8/9/2014 REGARDING THIS AND SHOWED HIM THE PRODUCT TOO.HE TOOK SOME 15-20 DAYS TIME AND TOLD THE PRODUCT WILL COME LIKE THAT ONLY AS HIS DISTRIBUTOR SAID AND IF POSSIBLE CONTACT "SUNRISE SPORTS INDIA PVT LTD" WHOLE INDIA YONEX PRODUCT SUPPLIERS. I CALLED[protected] AND RECEPTIONIST TRANSFERRED THE CALL TO CUSTOMER CARE REPRESENTATIVE MS.SHAZIA ON 22/SEPT/2014.I COMPLAINTED ABOUT THE PRODUCT, SHOULDER PAIN AND SAID I AM NOT SATISFIED WITH THE PRODUCT. SHE TOLD ME TO SEND THE RACQUET TO HER FOR INSPECTION.THE RACQUET WAS DELIVERED TO HER ON 25/SEPT/2014 AND CONFIRMED THROUGH PHONE.SHE ASKED ME TO CALL AFTER 3 DAYS AS SHE WILL SEND IT FOR INSPECTION. I CALLED HER ON 28/SEPT/2014 AGAIN.SHE COOLEY SAID THAT MY COMPLAINT WAS REJECTED AS COMPLAINT PERIOD IS ONLY FOR 3 MONTHS.I TOLD HER THAT I ALREADY COMPLAINTED ON 8/9/2014 TO THE SHOPKEEPER WHERE I GOT AND TOOK 15 DAYS TIME.WITH HER IRRELEVANT RESPONSE I ASKED HER TO TRANSFER THE CALL TO SOME OTHER HEAD PERSONS .I TALKED TO ONE MAN, COMPLAINTED ABOUT THE PRODUCT AND MS.SHAZIA'S RESPONSE. HE SAID HE WILL CHECK AGAIN AND ASKED ME TO CALL MS.SHAZIA NEXT DAY. I CALLED ON 29/9/2014 AGAIN, MS.SHAZIA TOLD ME THAT THE PRODUCT WAS REJECTED AS PER MY COMPLAINT AND THEY WILL REPLACE THE PRODUCT AS SOON AS POSSIBLE.SHE ASKED ME TO PUT A COMPLAINT MAIL WITH THE BILL COPY.I ALSO SENT HER A COMPLAINT MAIL REGARDING THE PRODUCT ON Mon, Sep 29, 2014 at 11:40 AM WITH THE BILL COPY ATTACHED. SHE SAID THAT THE SAME PRODUCT WAS NOT IN THE STOCK AND IT WILL TAKE 3/4 DAYS TIME TO DELIVER NEW PRODUCT TO ME. I AGREED. FROM THEN WHENEVER I CALL HER SHE GETS ME IRRELEVANT RESPONSE. *BOSS NOT AVAILABLE *ITS IN SHIPMENT *CALL AFTER 3-4 DAYS AGAIN(6 TIMES HAPPENED TILL NOW) *RECEPTIONIST TRANSFERS THE CALL TO HER BUT SHE WILL NOT PICK(MANY TIMES) *NEVER TRANSFERS THE CALL TO THAT MAN TO WHOM I COMPLAINTED ABOUT HER AND THE PRODUCT *IF I ASK WHEN THE PRODUCT WILL BE DELIVERED, SHE REPLIES YOU ARE NOT THE DISTRIBUTOR. I CANT TELL YOU *I ASKED HER, IF NOT SEND ME A EMAIL WITH YOUR SIGNATURE FOR "THE COMPANY" THE PRODUCT WILL BE SAME AND IT WILL GIVE THE ABOVE ISSUES ALL TIME.SHE REFUSES FOR THAT. *I EVEN ASKED HER TO UPGRADE MY PRODUCT AND THE DIFFERENCE AMOUNT I AGREE TO PAY. SHE REPLIED "WE WILL GIVE THE SAME PRODUCT OLY AND ITS IN SHIPMENT CALL AFTER 4 DAYS/5 DAYS *SOMETIMES AGAIN SHE STARTS FROM THE FIRST "WARRANTY PERIOD OVER", "COMPLAINT REJECTED" *THE SAME SERIES IS "OUT OF STOCK" *ALWAYS SAYS THE PRODUCT IS IN SHIPMENT WHENEVER IT COMES ONLY SHE WILL DELIVER ME. *TILL NOW MY OLD PRODUCT IS WITH THE COMPANY *POOR RESPONSE FROM A CUSTOMER CARE I HAVE EVER SEEN *DON'T KNOW HOW TO TALK TO A CUSTOMER, SHE IS A CUSTOMER CARE REPRESENTATIVE *80+ CALLS FROM MY 4 NUMBERS(HAVE FULL LIST) *YESTERDAY 30/10/2014 I CALLED AND SAID "CALL AFTER 1 MONTH" *POOR RESPONSE FROM THE COMPANY "SUNRISE SPORTS INDIA PVT LTD"-NEWDELHI PLEASE SOME ONE HELP ME OUT FOR THIS AND GET ME FAVOUR FOR THIS COMPLAINT

Complaint marked as Resolved

THE PROBLEM IS SOLVED.THEY EXCHANGED ME WITH A NEW RACQUET WITH HIGHER VALUE AND THE DIFFERENCE AMOUNT PAID BY ME.BUT THE PERSON MS.SHAZIA TO BE CHANGED FROM THAT POSITION AS I FOUND MR. sharma1992 on Jul 1, 2014 COMPLAINTED THE SAME I DID. HOWEVER THANK YOU "KING FOOTWEAR AND SPORTS" FOR GETTING ME A SOLUTION REGARDING THIS.

Nov 02, 2014

Updated by rishan2007 the problem is solved.
THANK YOU "KING FOOTWEAR AND SPORTS" FOR GETTING ME A SOLUTION REGARDING THIS.

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K

Ketan Dhiman

from Rupnagar, Punjab

Jul 31, 2020

Hi Team,

I brought a badminton from your website : with brand name Yonex, on dated 16/03/2020. I have attached the invoice for your reference along with the product image. After we purchased the product, the lockdown rules were implied, due to which I could not place the return or replacement of the product. But, now as per the Amazon policy, I am unable to return or replace. The product s quality is not worth a single penny. Its wires are breaking of its own, they are too fragile.
Pictues and bill is attached in attachments.

For query - [protected]

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Address: Kanchipuram, Tamil Nadu

I GOT A YONEX VOTRIC9 RACQUET FOR RS.3850 @ "KING FOOTWEAR AND SPORTS" ON 18/6/2014.THIS IS MY 3RD YONEX RACQUET OF DIFFERENT SERIES.I DOUBTED THIS PRODUCT TO BE DEFECTIVE DUE TO SHOULDER PAIN, BAD PLAY AND THE WHOLE PAINT OF THE RACQUET PEELED AWAY WHICH I DIDN'T EXPERIENCED IN MY OTHER TWO OLD RACQUETS. I COMPLAINTED THIS TO SAME SHOPKEEPER ON 8/9/2014 REGARDING THIS AND SHOWED HIM THE PRODUCT TOO.HE TOOK SOME 15-20 DAYS TIME AND TOLD THE PRODUCT WILL COME LIKE THAT ONLY AS HIS DISTRIBUTOR SAID AND IF POSSIBLE CONTACT "SUNRISE SPORTS INDIA PVT LTD" WHOLE INDIA YONEX PRODUCT SUPPLIERS. I CALLED[protected] AND RECEPTIONIST TRANSFERRED THE CALL TO CUSTOMER CARE REPRESENTATIVE MS.SHAZIA ON 22/SEPT/2014.I COMPLAINTED ABOUT THE PRODUCT, SHOULDER PAIN AND SAID I AM NOT SATISFIED WITH THE PRODUCT. SHE TOLD ME TO SEND THE RACQUET TO HER FOR INSPECTION.THE RACQUET WAS DELIVERED TO HER ON 25/SEPT/2014 AND CONFIRMED THROUGH PHONE.SHE ASKED ME TO CALL AFTER 3 DAYS AS SHE WILL SEND IT FOR INSPECTION. I CALLED HER ON 28/SEPT/2014 AGAIN.SHE COOLEY SAID THAT MY COMPLAINT WAS REJECTED AS COMPLAINT PERIOD IS ONLY FOR 3 MONTHS.I TOLD HER THAT I ALREADY COMPLAINTED ON 8/9/2014 TO THE SHOPKEEPER WHERE I GOT AND TOOK 15 DAYS TIME.WITH HER IRRELEVANT RESPONSE I ASKED HER TO TRANSFER THE CALL TO SOME OTHER HEAD PERSONS .I TALKED TO ONE MAN, COMPLAINTED ABOUT THE PRODUCT AND MS.SHAZIA'S RESPONSE. HE SAID HE WILL CHECK AGAIN AND ASKED ME TO CALL MS.SHAZIA NEXT DAY. I CALLED ON 29/9/2014 AGAIN, MS.SHAZIA TOLD ME THAT THE PRODUCT WAS REJECTED AS PER MY COMPLAINT AND THEY WILL REPLACE THE PRODUCT AS SOON AS POSSIBLE.SHE ASKED ME TO PUT A COMPLAINT MAIL WITH THE BILL COPY.I ALSO SENT HER A COMPLAINT MAIL REGARDING THE PRODUCT ON Mon, Sep 29, 2014 at 11:40 AM WITH THE BILL COPY ATTACHED. SHE SAID THAT THE SAME PRODUCT WAS NOT IN THE STOCK AND IT WILL TAKE 3/4 DAYS TIME TO DELIVER NEW PRODUCT TO ME. I AGREED. FROM THEN WHENEVER I CALL HER SHE GETS ME IRRELEVANT RESPONSE. *BOSS NOT AVAILABLE *ITS IN SHIPMENT *CALL AFTER 3-4 DAYS AGAIN(6 TIMES HAPPENED TILL NOW) *RECEPTIONIST TRANSFERS THE CALL TO HER BUT SHE WILL NOT PICK(MANY TIMES) *NEVER TRANSFERS THE CALL TO THAT MAN TO WHOM I COMPLAINTED ABOUT HER AND THE PRODUCT *IF I ASK WHEN THE PRODUCT WILL BE DELIVERED, SHE REPLIES YOU ARE NOT THE DISTRIBUTOR. I CANT TELL YOU *I ASKED HER, IF NOT SEND ME A EMAIL WITH YOUR SIGNATURE FOR "THE COMPANY" THE PRODUCT WILL BE SAME AND IT WILL GIVE THE ABOVE ISSUES ALL TIME.SHE REFUSES FOR THAT. *I EVEN ASKED HER TO UPGRADE MY PRODUCT AND THE DIFFERENCE AMOUNT I AGREE TO PAY. SHE REPLIED "WE WILL GIVE THE SAME PRODUCT OLY AND ITS IN SHIPMENT CALL AFTER 4 DAYS/5 DAYS *SOMETIMES AGAIN SHE STARTS FROM THE FIRST "WARRANTY PERIOD OVER", "COMPLAINT REJECTED" *THE SAME SERIES IS "OUT OF STOCK" *ALWAYS SAYS THE PRODUCT IS IN SHIPMENT WHENEVER IT COMES ONLY SHE WILL DELIVER ME. *POOR RESPONSE FROM A CUSTOMER CARE I HAVE EVER SEEN *DON'T KNOW HOW TO TALK TO A CUSTOMER, SHE IS A CUSTOMER CARE REPRESENTATIVE *80+ CALLS FROM MY 4 NUMBERS(HAVE FULL LIST) *YESTERDAY 30/10/2014 I CALLED AND SAID "CALL AFTER 1 MONTH" *POOR RESPONSE FROM THE COMPANY "SUNRISE SPORTS INDIA PVT LTD"-NEWDELHI

Complaint marked as Resolved

THE PROBLEM IS SOLVED. THEY EXCHANGED ME WITH A NEW RACQUET WITH HIGHER VALUE AND THE DIFFERENCE AMOUNT PAID BY ME. BUT THE PERSON MS.SHAZIA TO BE CHANGED FROM THAT POSITION AS I FOUND MR. sharma1992 on Jul 1, 2014 COMPLAINTED THE SAME I DID. HOWEVER THANK YOU "KING FOOTWEAR AND SPORTS" FOR GETTING ME A SOLUTION REGARDING THIS.

Oct 31, 2014

Updated by rishan2007 I GOT A YONEX VOTRIC9 RACQUET FOR RS.3850 @ "KING FOOTWEAR AND SPORTS" ON 18/6/2014.THIS IS MY 3RD YONEX RACQUET OF DIFFERENT SERIES.I DOUBTED THIS PRODUCT TO BE DEFECTIVE DUE TO SHOULDER PAIN, BAD PLAY AND THE WHOLE PAINT OF THE RACQUET PEELED AWAY WHICH I DIDN'T EXPERIENCED IN MY OTHER TWO OLD RACQUETS. I COMPLAINTED THIS TO SAME SHOPKEEPER ON 8/9/2014 REGARDING THIS AND SHOWED HIM THE PRODUCT TOO.HE TOOK SOME 15-20 DAYS TIME AND TOLD THE PRODUCT WILL COME LIKE THAT ONLY AS HIS DISTRIBUTOR SAID AND IF POSSIBLE CONTACT "SUNRISE SPORTS INDIA PVT LTD" WHOLE INDIA YONEX PRODUCT SUPPLIERS. I CALLED[protected] AND RECEPTIONIST TRANSFERRED THE CALL TO CUSTOMER CARE REPRESENTATIVE MS.SHAZIA ON 22/SEPT/2014.I COMPLAINTED ABOUT THE PRODUCT, SHOULDER PAIN AND SAID I AM NOT SATISFIED WITH THE PRODUCT. SHE TOLD ME TO SEND THE RACQUET TO HER FOR INSPECTION.THE RACQUET WAS DELIVERED TO HER ON 25/SEPT/2014 AND CONFIRMED THROUGH PHONE.SHE ASKED ME TO CALL AFTER 3 DAYS AS SHE WILL SEND IT FOR INSPECTION. I CALLED HER ON 28/SEPT/2014 AGAIN.SHE COOLEY SAID THAT MY COMPLAINT WAS REJECTED AS COMPLAINT PERIOD IS ONLY FOR 3 MONTHS.I TOLD HER THAT I ALREADY COMPLAINTED ON 8/9/2014 TO THE SHOPKEEPER WHERE I GOT AND TOOK 15 DAYS TIME.WITH HER IRRELEVANT RESPONSE I ASKED HER TO TRANSFER THE CALL TO SOME OTHER HEAD PERSONS .I TALKED TO ONE MAN, COMPLAINTED ABOUT THE PRODUCT AND MS.SHAZIA'S RESPONSE. HE SAID HE WILL CHECK AGAIN AND ASKED ME TO CALL MS.SHAZIA NEXT DAY. I CALLED ON 29/9/2014 AGAIN, MS.SHAZIA TOLD ME THAT THE PRODUCT WAS REJECTED AS PER MY COMPLAINT AND THEY WILL REPLACE THE PRODUCT AS SOON AS POSSIBLE.SHE ASKED ME TO PUT A COMPLAINT MAIL WITH THE BILL COPY.I ALSO SENT HER A COMPLAINT MAIL REGARDING THE PRODUCT ON Mon, Sep 29, 2014 at 11:40 AM WITH THE BILL COPY ATTACHED. SHE SAID THAT THE SAME PRODUCT WAS NOT IN THE STOCK AND IT WILL TAKE 3/4 DAYS TIME TO DELIVER NEW PRODUCT TO ME. I AGREED. FROM THEN WHENEVER I CALL HER SHE GETS ME IRRELEVANT RESPONSE. *BOSS NOT AVAILABLE *ITS IN SHIPMENT *CALL AFTER 3-4 DAYS AGAIN(6 TIMES HAPPENED TILL NOW) *RECEPTIONIST TRANSFERS THE CALL TO HER BUT SHE WILL NOT PICK(MANY TIMES) *NEVER TRANSFERS THE CALL TO THAT MAN TO WHOM I COMPLAINTED ABOUT HER AND THE PRODUCT *IF I ASK WHEN THE PRODUCT WILL BE DELIVERED, SHE REPLIES YOU ARE NOT THE DISTRIBUTOR. I CANT TELL YOU *I ASKED HER, IF NOT SEND ME A EMAIL WITH YOUR SIGNATURE FOR "THE COMPANY" THE PRODUCT WILL BE SAME AND IT WILL GIVE THE ABOVE ISSUES ALL TIME.SHE REFUSES FOR THAT. *I EVEN ASKED HER TO UPGRADE MY PRODUCT AND THE DIFFERENCE AMOUNT I AGREE TO PAY. SHE REPLIED "WE WILL GIVE THE SAME PRODUCT OLY AND ITS IN SHIPMENT CALL AFTER 4 DAYS/5 DAYS *SOMETIMES AGAIN SHE STARTS FROM THE FIRST "WARRANTY PERIOD OVER", "COMPLAINT REJECTED" *THE SAME SERIES IS "OUT OF STOCK" *ALWAYS SAYS THE PRODUCT IS IN SHIPMENT WHENEVER IT COMES ONLY SHE WILL DELIVER ME. *POOR RESPONSE FROM A CUSTOMER CARE I HAVE EVER SEEN *DON'T KNOW HOW TO TALK TO A CUSTOMER, SHE IS A CUSTOMER CARE REPRESENTATIVE *80+ CALLS FROM MY 4 NUMBERS(HAVE FULL LIST) *YESTERDAY 30/10/2014 I CALLED AND SAID "CALL AFTER 1 MONTH" *POOR RESPONSE FROM THE COMPANY "SUNRISE SPORTS INDIA PVT LTD"-NEWDELHI

PLEASE SOME ONE HELP ME OUT FOR THIS AND GET ME FAVOUR FOR THIS COMPLAINT

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rishan2007

from Kanchipuram, Tamil Nadu

Oct 31, 2014

I GOT A YONEX VOTRIC9 RACQUET FOR RS.3850 @ "KING FOOTWEAR AND SPORTS" ON 18/6/2014.THIS IS MY 3RD YONEX RACQUET OF DIFFERENT SERIES.I DOUBTED THIS PRODUCT TO BE DEFECTIVE DUE TO SHOULDER PAIN, BAD PLAY AND THE WHOLE PAINT OF THE RACQUET PEELED AWAY WHICH I DIDN'T EXPERIENCED IN MY OTHER TWO OLD RACQUETS. I COMPLAINTED THIS TO SAME SHOPKEEPER ON 8/9/2014 REGARDING THIS AND SHOWED HIM THE PRODUCT TOO.HE TOOK SOME 15-20 DAYS TIME AND TOLD THE PRODUCT WILL COME LIKE THAT ONLY AS HIS DISTRIBUTOR SAID AND IF POSSIBLE CONTACT "SUNRISE SPORTS INDIA PVT LTD" WHOLE INDIA YONEX PRODUCT SUPPLIERS.

I CALLED[protected] AND RECEPTIONIST TRANSFERRED THE CALL TO CUSTOMER CARE REPRESENTATIVE MS.SHAZIA ON 22/SEPT/2014.I COMPLAINTED ABOUT THE PRODUCT, SHOULDER PAIN AND SAID I AM NOT SATISFIED WITH THE PRODUCT. SHE TOLD ME TO SEND THE RACQUET TO HER FOR INSPECTION.THE RACQUET WAS DELIVERED TO HER ON 25/SEPT/2014 AND CONFIRMED THROUGH PHONE.SHE ASKED ME TO CALL AFTER 3 DAYS AS SHE WILL SEND IT FOR INSPECTION. I CALLED HER ON 28/SEPT/2014 AGAIN.SHE COOLEY SAID THAT MY COMPLAINT WAS REJECTED AS COMPLAINT PERIOD IS ONLY FOR 3 MONTHS.I TOLD HER THAT I ALREADY COMPLAINTED ON 8/9/2014 TO THE SHOPKEEPER WHERE I GOT AND TOOK 15 DAYS TIME.WITH HER IRRELEVANT RESPONSE I ASKED HER TO TRANSFER THE CALL TO SOME OTHER HEAD PERSONS .I TALKED TO ONE MAN, COMPLAINTED ABOUT THE PRODUCT AND MS.SHAZIA'S RESPONSE. HE SAID HE WILL CHECK AGAIN AND ASKED ME TO CALL MS.SHAZIA NEXT DAY. I CALLED ON 29/9/2014 AGAIN, MS.SHAZIA TOLD ME THAT THE PRODUCT WAS REJECTED AS PER MY COMPLAINT AND THEY WILL REPLACE THE PRODUCT AS SOON AS POSSIBLE.SHE ASKED ME TO PUT A COMPLAINT MAIL WITH THE BILL COPY.I ALSO SENT HER A COMPLAINT MAIL REGARDING THE PRODUCT ON Mon, Sep 29, 2014 at 11:40 AM WITH THE BILL COPY ATTACHED. SHE SAID THAT THE SAME PRODUCT WAS NOT IN THE STOCK AND IT WILL TAKE 3/4 DAYS TIME TO DELIVER NEW PRODUCT TO ME. I AGREED.

FROM THEN WHENEVER I CALL HER SHE GETS ME IRRELEVANT RESPONSE.

*BOSS NOT AVAILABLE
*ITS IN SHIPMENT
*CALL AFTER 3-4 DAYS AGAIN(6 TIMES HAPPENED TILL NOW)
*RECEPTIONIST TRANSFERS THE CALL TO HER BUT SHE WILL NOT PICK(MANY TIMES)
*NEVER TRANSFERS THE CALL TO THAT MAN TO WHOM I COMPLAINTED ABOUT HER AND THE PRODUCT
*IF I ASK WHEN THE PRODUCT WILL BE DELIVERED, SHE REPLIES YOU ARE NOT THE DISTRIBUTOR. I CANT TELL YOU
*I ASKED HER, IF NOT SEND ME A EMAIL WITH YOUR SIGNATURE FOR "THE COMPANY" THE PRODUCT WILL BE SAME AND IT WILL GIVE THE ABOVE ISSUES ALL TIME.SHE REFUSES FOR THAT.
*I EVEN ASKED HER TO UPGRADE MY PRODUCT AND THE DIFFERENCE AMOUNT I AGREE TO PAY. SHE REPLIED "WE WILL GIVE THE SAME PRODUCT OLY AND ITS IN SHIPMENT CALL AFTER 4 DAYS/5 DAYS
*SOMETIMES AGAIN SHE STARTS FROM THE FIRST "WARRANTY PERIOD OVER", "COMPLAINT REJECTED" *THE SAME SERIES IS "OUT OF STOCK"
*ALWAYS SAYS THE PRODUCT IS IN SHIPMENT WHENEVER IT COMES ONLY SHE WILL DELIVER ME.
*TILL NOW MY OLD PRODUCT IS WITH THE COMPANY
*POOR RESPONSE FROM A CUSTOMER CARE I HAVE EVER SEEN
*DON'T KNOW HOW TO TALK TO A CUSTOMER, SHE IS A CUSTOMER CARE REPRESENTATIVE
*80+ CALLS FROM MY 4 NUMBERS(HAVE FULL LIST)
*YESTERDAY 30/10/2014 I CALLED AND SAID "CALL AFTER 1 MONTH" *POOR RESPONSE FROM THE COMPANY "SUNRISE SPORTS INDIA PVT LTD"-NEWDELHI

PLEASE SOME ONE HELP ME OUT FOR THIS AND GET ME FAVOUR FOR THIS COMPLAINT

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Address: Chandigarh, Punjab

Dear Sir/mam,

I have bought a racquet Carbonex 8000 on 27th Sept 2014 and in few days on 7th Nov the ROD of the racquet got damage automatically while playing my shot, not even hit with floor or with any other racquet. I have returned this racquet to the shopper from where i bought it ( Chandigarh Sports in Sector 17 Chandigarh, main plaza) and he accepted it's manufacturing defect and promised me to swap my racquet as soon as possible. Kindly do the needful and help me in getting the new racquet as replacement of same. Looking forward for your quick response and support.

Thanks and Regards
Gurpreet Singh
Inspector (Excise and Taxation)
Punjab

Aug 14, 2020

Complaint marked as Resolved

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Address: Bangalore, Karnataka

I have bought one racket YYBD RQC (Yonex carbonex) on 25th of July 2014. With in few days(2-3 days) o[censored]sage the ROD of the racket got damage while playing the smash shot (No hitting on ground and no racket hits). I checked with the shopper from where i purchased the racket and they accepted it's manufacturing defect and routed me to get in touch with you with the image of racket and bill. You can find in attachment, Kindly do the needful and help me in getting the new racket as replacement of same. Looking forward for your quick response and support

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

I had purchased a muscle power 29 which I claimed for a replacement on 11th June 2014. After contacting them after 7 days, which was next Wednesday 18th June 2014, i was told that my replacement has been approved from the technical department and will be available in next 3-4 days. Its been more than 2 weeks now and I am listening the same thing. Asking for an alternative from the customer service executive Shazia pervez ([protected]) that if not muscle power 29 you could give me a replacement of the same value, I was told that we are helpless and we cant help you unless its available.The tone in which she spoke was extremely arrogant. On asking her to connect me to a superior to discuss about the same matter and her arrogance, she refused and told me that she has no superior and she is the only concerned person. On top of everything, she is denying to accept the fact that the store from which i purchased the racket, is not their distributors. Whereas I got the number and office address of Sunrise Sports from the bulk order bill of Sunrise sports from my distributor. This is heights of being ridiculous. I want this problem to be looked upon and sorted out soon to avoid legal action. Regards Mrityunjaya Sharma [protected]

Aug 14, 2020

Complaint marked as Resolved

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Address: Ernakulam, Kerala

Ordered through MY SPORT CART Item - VTZF2 Yonex Voltric Z-Force-II
Received item - VTZFSP which is not an Item displayed in Yonex.com. How one can accept this undisplayed item in Yonex.com. Please explain how this racquet is available here in India and confirm this product's authenticity.
MY SPORT CART said they have purchased from Sunrise Sports, Delhi, On 14MAR14 and contact directly with this complaint.

Thanks and regards

Joseph Kappil
JK International
MJM Plaza Hotel
T. D. Road
Kochi - 682011
India

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Address: Jabalpur, Madhya Pradesh

Badminton racket Muscle power 29 broke on second day of play by cracking on the side of the frame. On attempting a return while knocking on the second day of play the racket frame just snapped . I have been using yonex rackets for the past 15 years now and this is the first time that this has happened . I request yonex to investigate the matter and offer a replacement .

Aug 14, 2020

Complaint marked as Resolved

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Address: New Delhi, Delhi

I purchase Yonex World Champ 85 Ltd JR Badminton shoes 3 months back. Very next day of purchase its tag holding whole broken. Now its pasting is opening. This product was imported & marketed by Sunrise Sports India Pvt Limited UGF-62 WTC Babar road New DELHI -110001. I contacted Sunrise Sports India Pvt limited Delhi customer care no [protected] 3-4 times. in last 3 months They are only time passing no solution till now even they refuse to entertain.

Aug 13, 2020

Complaint marked as Resolved

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