Swiggy — worst service ever blocked my account for no reason | |||||
I’m using swiggy from 2-3 years in starting it was great but from 5-6 months i ordered food i have an issues almost everytime sometimes items are missing, food quality issues and spilling issues etc then sometimes they provide me refund or coupon or replacement order but from now they don’t do anything for their mistakes and they block me for complaining to much what can i do if i’m not satisfied this company is fraud and can’t help their customers i want my account to be unblocked rn asap do something! Was this information helpful? | |||||
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Swiggy customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
I ordered a item while payment page it got debited from my SBI bank but it's redirected to Atom technologies again I made a payment but still that cash rs 220 was not reverted to me..
Reply
I ordered food through swiggy app and made a payment through my sbi internet banking for INR 1417.00, on completion of payment got a message from SBI, reference no. IGAESFONN7 that payment is successful for ATOM Technologies and my SBI statement reflects the same.
Also i received the mail from swiggy saying "your order has been confirmed and will be delivered shortly"
Order No: [protected]
Restaurant: McDonald.
When i contact the customer care, saying there is a technical glitch in the payment gate way, and i 'll get back the money in 3-5 working days.
I suspect these looters are taking money from customers like this purposely and keep it for few day, then return back to the customers.
Same this happened to Dominos Pizza in Chennai, took money like this and returned after 8 days.
Also i received the mail from swiggy saying "your order has been confirmed and will be delivered shortly"
Order No: [protected]
Restaurant: McDonald.
When i contact the customer care, saying there is a technical glitch in the payment gate way, and i 'll get back the money in 3-5 working days.
I suspect these looters are taking money from customers like this purposely and keep it for few day, then return back to the customers.
Same this happened to Dominos Pizza in Chennai, took money like this and returned after 8 days.
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