Syska Gadget Secure — [protected]

Address:	New Delhi, Delhi, 110095
Website:	syskagadgetsecure.com

Hello,

Complaint Number: [protected].
Name : Harpreet Singh
Phone : [protected].

Claim date : 17 jan 2016

I have been waiting for my clam to be settled for months now I have had this insurance for the first time usually I prefer apple insurance however I took yours so that I have a better experience not worst, my phone was stolen or theft as I mentioned the first time I called the phone was snatched from my hand …. I don’t know what the fir says cause the time I entered police station I told them the whole story in fact I went to the location where the phone was snatched but what that Stupid Illitrate police man has written in that FIR to save his own .

First of all it has been rejected when you said the date of purchase insurance was not matching the date of registration ….. And I waited for that to be corrected.

Second I was asked to submit all the docs I have been to court and did all the hassle subrogation letter and all which costed me almost 2000 rs and 3000rs which I paid initially for insurance which makes it a total of 62000 +5000=67000.

Third then I was asked to get the sim letter signed which was already stamped by an officer in vodafone but now u needed signs too

Then I was asked to get the bill stamped which was signed but not stamped …

I did every thing that I have been asked now the claim still says rejected and that’s because that Stupid police man did not write what he was suppose to what I have explained him during the course of the explanation about the incident.


And where in this photo it says that the act has to be force full… (image attached above Irfan khan promoting you)

And in fact the act was force full when the phone was snatched out of my hands while I was on the road I in fact tried to catch number of their motor bike however I failed …..


Now I don’t care what an FIR says if I have to sue you or that police man I will, but I need my claim at any cost.

You can not just charge customers and give such lame excuse at the time of claim ……. I paid for the insurance and I need my return and now infact I need 100 of the value cause it has been delayed more than the time frame you mentioned.

As per you that claim was suppose to be settled in 21 (Working days) which has already been completed and this claim is delayed from your end initially … as due to your registration issues I have been patient enough….
I wasn’t this to be settled or I will go to another level and I know how can I do it..

Harpreet singh
[protected]