Taj India Resorts — Pathetic service and customer support | |||||
The services and customer support of TIR is really poor and everytime we are asked to change our dates due to non availability. Reasons are same everytime that due to holidays season / lots of bookings they don't have any availability. This is exactly contrary to their sales pitch. The customer Support is alos poor and most of the times just delay the process without any results. Many a times they won't even listen to customers and hang up. Was this information helpful? | |||||
 5 Comments | |||||
Comments
1. Hi, my name is Namit Kumar, I had taken the Taj India Resorts company plan with membership ID TIR -1132 on August, 2019 and paid a total amount of Rs 1, 25, 000 with my credit card where they promised the below:
A. Membership plan - 5 Years
B. 2 Air Return tickets in any Asian countries - 3N/4D
C. 30 nights hotel stay (6N/7D stay/year) in Studio level room at any 4 -5 star property as per their website
D. Asked me to pay immediately on the same day to get no AMC benefits which I agreed to pay also
2. That all amount for 5 years plan was charged to me in advance for 30N stays – Rs 1, 25, 000
3. But after paying the full amount, they informed that I have to pay annual maintenance charges also of Rs 8260 every year to take the services
4. During the sales meeting at Hotel Radisson Sec-13, Dwarka, the sales person shows the expensive and premium property but at the time of actual booking they offered only Rs 2000 property only
5. During the booking process, they started delaying the process and making excuses that the premium properties are not available for now though some one can easily book them just clicking mouse at any freely available site like booking.com and makemytrip.com, even directly from hotel at much lesser price than their AMC
6. On Feb 2022, I tried to contact them to for my booking for Adman Nicobar (2 Return air tickets and 3 nights hotel) where they come up with surprising email that this offer has been expired on my membership
7. I asked them to refund my hard money back but they denied that also
8. I emailed them back to show me this on my documents which they never replied and then stopped to reply my emails and then phone calls
9. There is completely deficiency is service on company part since they have acted in a fraudulent manner
10. The entire arrangement between the company and me was depend upon the quality of services to be provided by them which they never served
11. I started to search about this company and feedback from other members and found that there are so many other members also from Delhi NCR reason to whom this company cheated in the same patter
12. This company is indulging in unfair business practice in total violation of settled principles of law and ethics
13. Because of their shady and scandalous act, I have suffered monetary and mental loss as it has wasted a lot of time in trying to get the bookings done from them.
14. Finally I have decided to go for the legal action as consumer complaint and criminal FIR again these fraud, I have searched more than 40 members so far who have exactly same experience with them and ready to go for joint complaint
15. If you are reading my this long comments, means probably they have already cheated you
16. Please call me @ [protected] immediately, I will try my best to guide you to get your hard money back
A. Membership plan - 5 Years
B. 2 Air Return tickets in any Asian countries - 3N/4D
C. 30 nights hotel stay (6N/7D stay/year) in Studio level room at any 4 -5 star property as per their website
D. Asked me to pay immediately on the same day to get no AMC benefits which I agreed to pay also
2. That all amount for 5 years plan was charged to me in advance for 30N stays – Rs 1, 25, 000
3. But after paying the full amount, they informed that I have to pay annual maintenance charges also of Rs 8260 every year to take the services
4. During the sales meeting at Hotel Radisson Sec-13, Dwarka, the sales person shows the expensive and premium property but at the time of actual booking they offered only Rs 2000 property only
5. During the booking process, they started delaying the process and making excuses that the premium properties are not available for now though some one can easily book them just clicking mouse at any freely available site like booking.com and makemytrip.com, even directly from hotel at much lesser price than their AMC
6. On Feb 2022, I tried to contact them to for my booking for Adman Nicobar (2 Return air tickets and 3 nights hotel) where they come up with surprising email that this offer has been expired on my membership
7. I asked them to refund my hard money back but they denied that also
8. I emailed them back to show me this on my documents which they never replied and then stopped to reply my emails and then phone calls
9. There is completely deficiency is service on company part since they have acted in a fraudulent manner
10. The entire arrangement between the company and me was depend upon the quality of services to be provided by them which they never served
11. I started to search about this company and feedback from other members and found that there are so many other members also from Delhi NCR reason to whom this company cheated in the same patter
12. This company is indulging in unfair business practice in total violation of settled principles of law and ethics
13. Because of their shady and scandalous act, I have suffered monetary and mental loss as it has wasted a lot of time in trying to get the bookings done from them.
14. Finally I have decided to go for the legal action as consumer complaint and criminal FIR again these fraud, I have searched more than 40 members so far who have exactly same experience with them and ready to go for joint complaint
15. If you are reading my this long comments, means probably they have already cheated you
16. Please call me @ [protected] immediately, I will try my best to guide you to get your hard money back
1. Hi, my name is Namit Kumar, I had taken the Taj India Resorts company plan with membership ID TIR -1132 on August, 2019 and paid a total amount of Rs 1, 25, 000 with my credit card where they promised the below:
A. Membership plan - 5 Years
B. 2 Air Return tickets in any Asian countries - 3N/4D
C. 30 nights hotel stay (6N/7D stay/year) in Studio level room at any 4 -5 star property as per their website
D. Asked me to pay immediately on the same day to get no AMC benefits which I agreed to pay also
2. That all amount for 5 years plan was charged to me in advance for 30N stays – Rs 1, 25, 000
3. But after paying the full amount, they informed that I have to pay annual maintenance charges also of Rs 8260 every year to take the services
4. During the sales meeting at Hotel Radisson Sec-13, Dwarka, the sales person shows the expensive and premium property but at the time of actual booking they offered only Rs 2000 property only
5. During the booking process, they started delaying the process and making excuses that the premium properties are not available for now though some one can easily book them just clicking mouse at any freely available site like booking.com and makemytrip.com, even directly from hotel at much lesser price than their AMC
6. On Feb 2022, I tried to contact them to for my booking for Adman Nicobar (2 Return air tickets and 3 nights hotel) where they come up with surprising email that this offer has been expired on my membership
7. I asked them to refund my hard money back but they denied that also
8. I emailed them back to show me this on my documents which they never replied and then stopped to reply my emails and then phone calls
9. There is completely deficiency is service on company part since they have acted in a fraudulent manner
10. The entire arrangement between the company and me was depend upon the quality of services to be provided by them which they never served
11. I started to search about this company and feedback from other members and found that there are so many other members also from Delhi NCR reason to whom this company cheated in the same patter
12. This company is indulging in unfair business practice in total violation of settled principles of law and ethics
13. Because of their shady and scandalous act, I have suffered monetary and mental loss as it has wasted a lot of time in trying to get the bookings done from them.
14. Finally I have decided to go for the legal action as consumer complaint and criminal FIR again these fraud, I have searched more than 40 members so far who have exactly same experience with them and ready to go for joint complaint
15. If you are reading my this long comments, means probably they have already cheated you
16. Please call me @ [protected] immediately, I will try my best to guide you to get your hard money back
A. Membership plan - 5 Years
B. 2 Air Return tickets in any Asian countries - 3N/4D
C. 30 nights hotel stay (6N/7D stay/year) in Studio level room at any 4 -5 star property as per their website
D. Asked me to pay immediately on the same day to get no AMC benefits which I agreed to pay also
2. That all amount for 5 years plan was charged to me in advance for 30N stays – Rs 1, 25, 000
3. But after paying the full amount, they informed that I have to pay annual maintenance charges also of Rs 8260 every year to take the services
4. During the sales meeting at Hotel Radisson Sec-13, Dwarka, the sales person shows the expensive and premium property but at the time of actual booking they offered only Rs 2000 property only
5. During the booking process, they started delaying the process and making excuses that the premium properties are not available for now though some one can easily book them just clicking mouse at any freely available site like booking.com and makemytrip.com, even directly from hotel at much lesser price than their AMC
6. On Feb 2022, I tried to contact them to for my booking for Adman Nicobar (2 Return air tickets and 3 nights hotel) where they come up with surprising email that this offer has been expired on my membership
7. I asked them to refund my hard money back but they denied that also
8. I emailed them back to show me this on my documents which they never replied and then stopped to reply my emails and then phone calls
9. There is completely deficiency is service on company part since they have acted in a fraudulent manner
10. The entire arrangement between the company and me was depend upon the quality of services to be provided by them which they never served
11. I started to search about this company and feedback from other members and found that there are so many other members also from Delhi NCR reason to whom this company cheated in the same patter
12. This company is indulging in unfair business practice in total violation of settled principles of law and ethics
13. Because of their shady and scandalous act, I have suffered monetary and mental loss as it has wasted a lot of time in trying to get the bookings done from them.
14. Finally I have decided to go for the legal action as consumer complaint and criminal FIR again these fraud, I have searched more than 40 members so far who have exactly same experience with them and ready to go for joint complaint
15. If you are reading my this long comments, means probably they have already cheated you
16. Please call me @ [protected] immediately, I will try my best to guide you to get your hard money back
Hi Namit,
Please send your contact number at [protected]@gmail.com or call at [protected].
I am also effected by the same and would like to get my money back.
Please send your contact number at [protected]@gmail.com or call at [protected].
I am also effected by the same and would like to get my money back.
Hi All - I have faced similar issues and have been frauded by them. Please provide me your number. The number and email ids are hidden by this portal so apply spaces or dotes between the numbers. Email me on [email protected] (remove dots)
Contact Information
Tel:-011-45042335 !! Toll Free 18001029778 Mail:- [email protected] Web:- www.tajindiaresorts.com Address:- K-60 B, Third Floor, Veer
India
India
www.tajindiaresorts.com
File a Complaint
A. Membership plan - 5 Years
B. 2 Air Return tickets in any Asian countries - 3N/4D
C. 30 nights hotel stay (6N/7D stay/year) in Studio level room at any 4 -5 star property as per their website
D. Asked me to pay immediately on the same day to get no AMC benefits which I agreed to pay also
2. That all amount for 5 years plan was charged to me in advance for 30N stays – Rs 1, 25, 000
3. But after paying the full amount, they informed that I have to pay annual maintenance charges also of Rs 8260 every year to take the services
4. During the sales meeting at Hotel Radisson Sec-13, Dwarka, the sales person shows the expensive and premium property but at the time of actual booking they offered only Rs 2000 property only
5. During the booking process, they started delaying the process and making excuses that the premium properties are not available for now though some one can easily book them just clicking mouse at any freely available site like booking.com and makemytrip.com, even directly from hotel at much lesser price than their AMC
6. On Feb 2022, I tried to contact them to for my booking for Adman Nicobar (2 Return air tickets and 3 nights hotel) where they come up with surprising email that this offer has been expired on my membership
7. I asked them to refund my hard money back but they denied that also
8. I emailed them back to show me this on my documents which they never replied and then stopped to reply my emails and then phone calls
9. There is completely deficiency is service on company part since they have acted in a fraudulent manner
10. The entire arrangement between the company and me was depend upon the quality of services to be provided by them which they never served
11. I started to search about this company and feedback from other members and found that there are so many other members also from Delhi NCR reason to whom this company cheated in the same patter
12. This company is indulging in unfair business practice in total violation of settled principles of law and ethics
13. Because of their shady and scandalous act, I have suffered monetary and mental loss as it has wasted a lot of time in trying to get the bookings done from them.
14. Finally I have decided to go for the legal action as consumer complaint and criminal FIR again these fraud, I have searched more than 40 members so far who have exactly same experience with them and ready to go for joint complaint
15. If you are reading my this long comments, means probably they have already cheated you
16. Please call me @ [protected] immediately, I will try my best to guide you to get your hard money back